My Humax Forum » Freeview HD » YouView DTR-T

Remote problems

(4 posts)
  1. User has not uploaded an avatar

    BigRob

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    Joined: Jan '18
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    The remote control for my DTR2000 YouView box simply doesn’t work. Trying the standard reset via the TV and red buttons doesn’t make any difference. Changing the batteries doesn’t make any difference either. The software on the box is up to date.
    Humax have already sent me a new remote once, but after a few weeks that has started playing up too. Does nobody else have this problem? What’s going on?

    | Fri 26 Jan 2018 9:32:45 #1 |
  2. Barry

    Barry

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    Joined: Feb '11
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    Welcome to our Forum

    Are you sure remote is in PVR mode and not TV?

    i.e. press PVR button before trying to interact with the DTR.

    | Fri 26 Jan 2018 9:49:28 #2 |
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    BigRob

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    Yes. I am sure.

    | Fri 26 Jan 2018 16:58:29 #3 |
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    BigRob

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    The real issue is that it’s an intermittent fault. Some days it works, some days not. Sometimes a reset will work, sometimes not. Sometimes removing the batteries and refitting works, sometimes not. Very frustrating!

    | Fri 26 Jan 2018 16:59:38 #4 |

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