Hello
My machine failed after 3 years and a rather flippant tech support chap at Humax told me to buy another machine.
The thread below inspired me to give it a try, but I'm a bit confused in terms of what to do next:
https://myhumax.org/forum/topic/humax-dtr-t1010-cannot-enter-maintenance-mode
So here we go:
1) My T1010 has had intermittent 'won't switch on from the remote' for ever but this can normally be cured by a main switch off/on
2) Last week, the machine froze on 'white circle on' but totally frozen. The switching off resulted in a dead machine, save for the left power light (at the front) being on
3) None of the 'rescue' procedures indicated by Humax have worked. As far as I can tell, there is no fan noise, so I don't know if it's the HD power supply, controller, or the HD itself that is gone
4) I have now removed the HD, purchased a USB/SATA cable and attempted to check the HD: nothing. Won't mount/be seen by any software. However the cable manual says that 3.5" disks often need separate power supply. I may have to cannibalise another HD temporarily to find out but it involves swapping active drive caddies so I'm lukewarm.
Before I incur other costs, I have a couple of questions:
5) What is the repair order? If I have a fresh blank disk, will the Humax start? I.e does it have its basic instructions in RAM - enough to re-download what is needed to make it work?
6) If I get a fresh disk, what format should it be in? FAT32? Something else?
7) Once the HD is re-mounted then what?
If the HD doesn't work, how can I test the controller?
9) At what point to I give up ?!
Thanks!