Whilst we always endeavour to help in anyway we can, it is not always possible to answer promptly, if indeed we do have an answer.
Instead of sending myhumax admin emails, please consider posting your issues on Forum:
1. You might get a faster response.
2. Your issue will get the attention of many more members with superior knowledge/experience and the end result is we all learn a little more.
Thanks for your understanding, and continued support.