Whilst I endeavour to help in anyway I can, it is not always possible to answer promptly, if indeed I do have an answer.
Instead of using PM system, please consider posting your issues on Forum:
1. You might get a faster response.
2. Your issue will get the attention of many more members with superior knowledge/experience and the end result is we all learn a little more.
Caveat: There might be occassions where I might ask members to PM me, as with the recent Foxsat HDR issue.