I am a new user with 5 electronic thumbs on each hand. I have a Foxsat HD in my holiday house that worked perfectly on Jan 4th. The STB was disconnected until yesterday. Now all of the BBC and ITV channels give "No signal" while the signal on all other channels is about 80% strength. "Diagnostics" reads Software version 1.00.28, Loader U 7.22, System ID 35F1.0000 Update date 08 Dec 2010 and at the foot of the page 2050: 10847 V 23000 2/3. I have tried freesat tune and manual tune with no success. Can anyone please help?
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Software Update Jan 2014
(242 posts)-
| Sun 13 Apr 2014 15:35:22 #221 |
-
Hi welcome to the forum. Most likely reason is bad weather has moved the dish a little. Quality is the important number, as near 100% as possible is best.
Check your coax cable for signs of water ingress as this could also be causing the problem. If there is water in the cable disconnect it from your box and get it replaced. Water can enter the box and ruin it.
Using manual tune select 11427 H (might say 11428 H), this is the freesat home transponder. without a reasonable quality reading from here you won't get past the postcode verification on a freesat tune.
| Sun 13 Apr 2014 16:01:43 #222 | -
Thanks, Graham for your quick reaction. I will check the cable and probably replace it. But I do not fully understand your reply. I understand that 11427 is on 28.5E (the "past") and 11428 is on 28.2E (the "future"). Correct? Which transponder does my STB look for? 11428 does not appear on my current transponder list. Should I add it manually?
| Mon 14 Apr 2014 9:02:54 #223 | -
Blackerberry - 13 minutes ago »
Thanks, Graham for your quick reaction. I will check the cable and probably replace it. But I do not fully understand your reply. I understand that 11427 is on 28.5E (the "past") and 11428 is on 28.2E (the "future"). Correct? Which transponder does my STB look for? 11428 does not appear on my current transponder list. Should I add it manually?It's the same transponder. Due to rounding some Foxsats say 11427 H and others 11428 H. Don't confuse with the Vertical transponder with a similar frequency. It's the Freesat home transponder on Eutelsat28A at 28.5E. Although it's expected to eventually move to a SES Astra satellite at 28.2E, it's not yet happened nor is any time scale known.
| Mon 14 Apr 2014 9:19:54 #224 | -
Totally mystified! I replaced the cable and checked the alignment. Result on 11427 was strength 90% and quality 70%. I then did factory reset, including re-entering post code. The system obviously validated the code because it then told me in which region I am. But I still don't have any BBC or ITV programmes. Are there different decoders in the STB for different groups of programmes? Maybe a decoder has failed?
| Mon 14 Apr 2014 15:34:15 #225 | -
How strange. First thing to ask is where are you ?. If not in the UK it's most likely you have fallen foul of the new UK spot beam transponders on Astra 2e and 2F. These are much harder to get especially in Iberia. Have you got Channel 4 HD on lcn 126 ?
| Mon 14 Apr 2014 15:39:34 #226 | -
Graham, You guessed correctly; Costa Brava with an 80 cm dish. I have S4C on 120 and nothing more until CBS Drama on 134. Is there a solution? Or am I disenfranchised?
| Mon 14 Apr 2014 19:42:55 #228 | -
Blackerberry - 33 minutes ago »
Graham, You guessed correctly; Costa Brava with an 80 cm dish. I have S4C on 120 and nothing more until CBS Drama on 134. Is there a solution? Or am I disenfranchised?Only solution is larger dish. Best advice is a local expat forum/local installer who will some idea of dish size required.
Being in the North of Spain you may only require a moderate increase in dish unlike the southern Costas.
| Mon 14 Apr 2014 20:22:13 #229 | -
A quick Google on the subject of "satellite TV reception Costa Brava" throws up this...
http://www.a516digital.com/2014/02/uk-tv-in-europe-how-big-should-my-dish.html
SPAIN:
Catalonia (including Barcelona, Costa Brava): 3 metre dish| Tue 15 Apr 2014 8:34:53 #230 |
Reply »
You must log in to post.
