My Humax Forum » Freesat HD » FOXSAT HDR

Sound lost on some channels

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    Lizouth

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    Joined: Oct '20
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    Hello, just wanted to share in case anyone else was having the same problem. We have sound via speakers. When watching through the Freesat box we found that there was no volume on some channels. We thought the box was broken. Have since found out that each channel has a different sound input that can be controlled by the Freesat remote. So happy can now watch all channels!!!

    | Sat 17 Oct 2020 15:48:48 #1 |
  2. grahamlthompson

    grahamlthompson

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    Joined: Feb '11
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    Lizouth - 49 mins ago  » 
    Hello, just wanted to share in case anyone else was having the same problem. We have sound via speakers. When watching through the Freesat box we found that there was no volume on some channels. We thought the box was broken. Have since found out that each channel has a different sound input that can be controlled by the Freesat remote. So happy can now watch all channels!!!

    That's incorrect. Only SD channels can vary the TV volume using the boxes own remote. HD ones cannot be varied.

    Here's what you should do. Turn down your TV volume using it's own remote.

    Tune to a SD channel.

    Change the digital audio out setting to stereo. Turn up the volume of the box to near max. Adjust the TV volume to a normal listening level. Switch to a HD channel and confirm volume is similar.

    If you do a factory reset you will need to do this again.

    If you set a power on timer you need to set max volume. If yo do not the box reverts to the default setting of 50%.

    Use the TV volume to make adjustments not the box remote.

    HD satellite channels use Dolby Digital encoding. The level is hard coded into the audio data stream. It's level can only be altered after the audio is decoded into analogue form. SD ones can be altered without decoding as they use a PCM format (mpeg 1 layer 2).

    | Sat 17 Oct 2020 16:45:03 #2 |

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