My Humax Forum » Freeview HD » YouView DTR-T

Stuck on "Nearly There" after firmware upgrade

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    vadalus

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    Joined: Aug '13
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    Hi,

    I have a DTR-T1000 which keeps on getting stuck on "Nearly There" when booting. If I reset / recover using the maintenance mode it all comes back fine and i can go through the first time install mode. If i cancel the "software update" step the box is perfectly useable again, but as soon as the automatic software update kicks in, the rebooted box never comes back.

    I have done this numerous times with the same outcome each time. Does anyone know whether there are some known issues with the current latest software update? Failing that is there a way of stopping it auto installing the latest updates?

    My box is less than a year old but i've list the receipt of purchase else would have sent it back already

    Many Thanks

    Liam

    | Sat 17 Aug 2013 15:11:32 #1 |
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    Luke

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    This is a cross post seperated by 30 minutes.

    See http://hummy.tv/forum/threads/booting-stuck-on-nearly-there-after-software-update.3799/ before replying to vadalus as your answer may already have been posted there.

    | Sat 17 Aug 2013 16:37:35 #2 |
  3. Barry

    Barry

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    Welcome to the Forum

    What are the current software versions on your unit?

    | Sat 17 Aug 2013 17:28:09 #3 |
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    vadalus

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    Hi,

    Manufacturer software: 10.6.0
    component software 1.3.4
    Platform config: 332

    Model: DTRT10000
    Variant: 80B07000

    I am actually a little more confused now. Not certain it's the software update. Basically whenever it goes to sleep (orange light) I can wake it but get a blank screen. Holding power button or 8 seconds reboots it but then back into the 'nearly there' state.

    Liam

    | Sun 18 Aug 2013 11:00:30 #4 |
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    vadalus

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    Ps. Also says VER A7.76 when booting.

    | Sun 18 Aug 2013 11:10:01 #5 |
  6. Barry

    Barry

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    I fear your only option is a swap out, but you need to find prooof of purchase, receipt, bank statement, credit card statement etc.

    Can you confirm that the unit is connected to and has a working LAN connection?

    | Sun 18 Aug 2013 12:57:25 #6 |

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