My Humax Forum » Freesat HD » FOXSAT HDR

suddenly stopped working

(3 posts)
  1. User has not uploaded an avatar

    karenC

    new member
    Joined: Nov '12
    Posts: 2

    offline

    after 10 months of loving my Foxsat HDR it has just gone dead whilst watching TV. We've tried changing the fuse in the plug and it looks like its booting but only for a second or two before going dead again. Tried all leads/plug sockets etc but no difference, just 1 second of 'boot' and then dead. I think it is under warranty and have the receipt but can't find any warranty card. So, 2 questions, first - has anyone had this problem, and second - is there a downloadable warranty card?
    thanks Karen

    | Fri 30 Nov 2012 22:10:08 #1 |
  2. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    karenC - 3 minutes ago  » 
    after 10 months of loving my Foxsat HDR it has just gone dead whilst watching TV. We've tried changing the fuse in the plug and it looks like its booting but only for a second or two before going dead again. Tried all leads/plug sockets etc but no difference, just 1 second of 'boot' and then dead. I think it is under warranty and have the receipt but can't find any warranty card. So, 2 questions, first - has anyone had this problem, and second - is there a downloadable warranty card?
    thanks Karen

    If you have the receipt you don't need anything else. Contact the dealer from who you bought the box. Under the SOGA regs they are responsible to correct the problem. If the retailer has ceased trading then ring Humax and explain the situation. Many Humax products have extended warranty extensions provided by Humax.

    Good luck and welcome to the forum

    | Fri 30 Nov 2012 22:20:37 #2 |
  3. User has not uploaded an avatar

    karenC

    new member
    Joined: Nov '12
    Posts: 2

    offline

    thanks very much for the quick response. I bought it through Amazon so I will try to contact them to see if they will repair or replace the box.
    Karen

    | Fri 30 Nov 2012 23:31:37 #3 |

RSS feed for this topic

Reply

You must log in to post.