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Trouble with lock and prtect

(7 posts)
  1. User has not uploaded an avatar

    cerclebois

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    I have four programs on disc that I have no need for, but I cannot delete them, as they are inaccessible. I am getting totally confused, because I don't recall having locked or protected them.

    I have tried various likely codes, but zilch!

    Can I get out of the problem? Please

    | Mon 4 Jan 2016 18:31:51 #1 |
  2. grahamlthompson

    grahamlthompson

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    Default pin is 0000.

    | Mon 4 Jan 2016 18:40:27 #2 |
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    cerclebois

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    That was the first tried, but did not work, so I tried other 4 digit combinations that would have significance for myself.

    Vaguely I have an idea there may be a hidden menu somewhere that might be useful. Is there?

    | Tue 5 Jan 2016 11:19:38 #3 |
  4. grahamlthompson

    grahamlthompson

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    cerclebois - 1 hour ago  » 
    That was the first tried, but did not work, so I tried other 4 digit combinations that would have significance for myself.
    Vaguely I have an idea there may be a hidden menu somewhere that might be useful. Is there?

    Menu System Diagnostics OK Red Green Yellow Blue Green Yellow Blue (ignore screen when pressing colours) - Password Reset

    | Tue 5 Jan 2016 12:27:36 #4 |
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    cerclebois

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    With password reset to 0000 I managed to get lock symbol removed from individual files, but still can't delete, as showing as protected and a no entry to bin symbol is on series folder.

    Any idea what next to complete deletion? Please!

    | Tue 5 Jan 2016 15:44:05 #5 |
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    raydon

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    Press Opt+ button
    Select File Manager
    Highlight the protected folder
    Press Blue Function button
    Select Protect/Release
    Enter passcode to unprotect.

    | Tue 5 Jan 2016 17:00:51 #6 |
  7. gomezz

    gomezz

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    An alternative is to use the File Manager to move the files out of the protected folder and then you can delete them as normal.

    | Tue 5 Jan 2016 19:01:48 #7 |

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