TV Guide App « My Humax Forum

TV Guide App

(6 posts)

JohnV

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Joined: Apr '17
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I recently purchased a Humax FVP4000 and downloaded the TV Guide and TV Live apps. Initially the guide recording worked but only up to two days in advance and no series recordings. For the last few days the app says no program information both via the guide and TV Live. I have submitted two emails to Humax support but they appear to not reply to emails. Any info appreciated

| Thu 20 Apr 2017 6:56:05 #1 |
Barry

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Joined: Feb '11
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Welcome to our Forum

The H3 guide is also blank at the moment, Humax Towers advise server issue, so probably the same for the apps, I'll check.

| Thu 20 Apr 2017 7:40:43 #2 |
JohnV

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Joined: Apr '17
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Thanks for your reply Barry

| Thu 20 Apr 2017 7:57:07 #3 |
Barry

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Update....this problem is affecting all programme information for mobile apps, website from PC and H3 Live TV.

It has been escalated to Humax HQ and they are investigating the issue.

| Thu 20 Apr 2017 14:42:38 #4 |
JohnV

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Joined: Apr '17
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Thanks Barry I will just keep checking & look for updates from youself

| Thu 20 Apr 2017 15:24:23 #5 |
JohnV

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Joined: Apr '17
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TV Guide now appears to be working and up to one week in advance but still no series record. FYI

| Fri 21 Apr 2017 18:20:38 #6 |

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