Hi,
I am running the latest software but had the problem before this anyway.
I'm using Windows 10 and nder the Media Devices I see FVP-4000T Media Server DMS.
Double clicking on this brings up Windows Media Player so I can't download them using that.
However calling up the run box and typing in \\x.x.x.x I can see the folder structure and the Recordings directory. From there I can download the .TS files - but for some time now NONE of them have played and I suspect that they are still encrypted.
I'm using Version 3 of VLC - but the latest version 2 didn't work either. I also downloaded the Splash player and that just said invalid file format.
I upgraded from an old Fetch TV box to this and it was never this difficult to get playable files downloaded!
Are there any suggestions as to what I might be doing wrong here or is this part of the software flakey?