Unable to dcarry out automatic downloads

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Unable to dcarry out automatic downloads

(14 posts)

bertgamble

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Hi chaps.. After several years with no problems, my Humax Foxsat-HDR will not automatically download channels.. I can do a Manual refresh which results in about 300+ channels but the same channels from all the different areas.. In the download menu the satellite is freesat 28.2E..I have a very strong signal and it seemingly recognises my Post Code..

| Mon 25 Jan 2016 15:34:09 #1 |
grahamlthompson

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Hi welcome to our forum.

What software does your box have installed ?

Is it left in standby overnight ?

Have you got a freesat channel on 818 ?

| Mon 25 Jan 2016 15:42:00 #2 |
bertgamble

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Hi Graham, Under Diag it says HPRSFCl 1.00.02 and Version U 7.51 see my last update was Nov 2008. I haven't got ch 818, I turn it off at night..BG

| Mon 25 Jan 2016 16:00:28 #3 |
grahamlthompson

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Can you get channel 999 ?

Are you located in the UK ?

Your software is out of date - latest is 1.00.21 27 Jul 2012

http://beta.humaxonline.co.uk/freesat-hd

| Mon 25 Jan 2016 16:11:26 #4 |
bertgamble

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I am in Eastbourne.East Sussex. BN20 9NB can't get 999, everything starts with 5000..How do I get update software, keep trying auto.. but says none available..BG

| Mon 25 Jan 2016 16:22:19 #5 |
grahamlthompson

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bertgamble - 1 minute ago »
I am in Eastbourne.East Sussex. BN20 9NB can't get 999, everything starts with 5000..How do I get update software, keep trying auto.. but says none available..BG

You have to download the .zip file linked to in my post and update using a usb memory stick and extract the files in it. Instructions are in the zip archive. A bit concerned you haven't got 999, it's on the Freesat home transponder. Can you use manual tune and check signal strength and quality on 11427 (could say 11428) H and post what you find ?

Everything starts with 5000 because you are in non-freesat mode. I take it there's no STB mode option to switch back to freesat mode

| Mon 25 Jan 2016 16:27:52 #6 |
bertgamble

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I have done the manual on 11428H still got all the channels starting with 5000 Strength 100% Quality 80% Transponder is at 28.2E

| Mon 25 Jan 2016 17:32:07 #7 |
grahamlthompson

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bertgamble - 5 minutes ago »
I have done the manual on 11428H still got all the channels starting with 5000 Strength 100% Quality 80% Transponder is at 28.2E

You misunderstand, I just wanted to check you can get the transponder. If you could not then you would need to fix this before updating the software. What happens if you try a freesat tune (Menu - setup - freesat tune) ?

In settings have you got a STB mode option that you can change from Non-Freesat to Freesat ?

| Mon 25 Jan 2016 17:41:30 #8 |
bertgamble

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Sorry..No downloads occur in Freesat tune and I can change from Non to Freesat but when I do change to Freesat mode I have no channels.
I have attached a jpeg of, what I think, is relevant BG

| Mon 25 Jan 2016 19:58:53 #9 |
bertgamble

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oops I will try again
Attachments
1. Freesat_File.jpg (124.9 KB, 0 downloads) 8 years old
| Mon 25 Jan 2016 20:00:25 #10 |