My Humax Forum » Forum Site » Site Issues / Problems

Unable to load or just slow

(11 posts)
  1. -gonzo-

    -gonzo-

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    Anyone else having issues accessing the site lately?
    I'm using iOS, both iPhone & iPad and lately when going to the forum it either takes a while to load a page or it just doesn't load up at all.

    | Tue 13 Jan 2015 15:19:34 #1 |
  2. grahamlthompson

    grahamlthompson

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    -gonzo- - 28 minutes ago  » 
    Anyone else having issues accessing the site lately?
    I'm using iOS, both iPhone & iPad and lately when going to the forum it either takes a while to load a page or it just doesn't load up at all.

    Ditto - same on Windows PC. It can also take an age for a post to appear.

    | Tue 13 Jan 2015 15:49:16 #2 |
  3. grahamlthompson

    grahamlthompson

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    Immediately after above post tried to load a page from next thread up.

    Service Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    | Tue 13 Jan 2015 15:56:25 #3 |
  4. Barry

    Barry

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    Apologises.

    We are aware, and have been looking into it.

    Our hosts are blaming the popularity of the site ie load on server. Whilst we agree the site is popular we do not agree with that being the cause, so bare with us why we try and find a solution - may entail a move of hosts.

    | Tue 13 Jan 2015 16:28:56 #4 |
  5. User has not uploaded an avatar

    damian

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    This has been going on for a few days, it's not the site being too popular as it happens in the middle of the night as well.

    Either the server needs rebooting or they've put too many virtual sites on one server as far as infrastructure goes.

    Alternatively it could be a DOS and a simple look in the weblogs from your end and/or the hosts's network monitoring will reveal all.

    p.s. thanks for keeping the site going thus far

    | Tue 13 Jan 2015 17:16:25 #5 |
  6. Barry

    Barry

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    they've put too many virtual sites on one server as far as infrastructure goes.

    Hit the nail on the head, move of hosting is on the cards so bare with us, and thank you for your support.

    | Tue 13 Jan 2015 18:56:26 #6 |
  7. gomezz

    gomezz

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    Unless there are an awful lot of lurkers I see no evidence of heavy usage?

    | Tue 13 Jan 2015 23:42:58 #7 |
  8. grahamlthompson

    grahamlthompson

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    Seems to be OK this morning

    | Wed 14 Jan 2015 11:14:20 #8 |
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    raydon

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    Extremely slooooow for me. Took 55 seconds just for home page to appear.

    | Wed 14 Jan 2015 15:58:21 #9 |
  10. grahamlthompson

    grahamlthompson

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    I spoke too soon, now snails pace or can't log in at all.

    | Wed 14 Jan 2015 16:04:59 #10 |

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