USB error message « My Humax Forum

USB error message

(4 posts)

bmax

senior member
Joined: Mar '11
Posts: 51
offline

I hope someone can help.

After about half an hour or so viewing (either live or a recording), I get a message on screen "USB device has encountered an error. Remove the USB to prevent system failure".

However, there are no USB devices connected to either USB socket.

Briefly putting the box into standby usually clears the message for a time before it reappears, again after about half an hour.

Any suggestions or is it time for a call to Humax?

| Mon 24 Dec 2012 12:39:54 #1 |
aldaweb

administrator
Joined: Feb '11
Posts: 400
offline

It sounds as though there is a fault on the motherboard, however is there any source of conductive dust or condensation that could be causing a loop between the data in and out or the 5v in the USB circuit?

| Mon 24 Dec 2012 18:31:06 #2 |
bmax

senior member
Joined: Mar '11
Posts: 51
offline

Yes, I thought it must be a hardware problem. It is only one week old, so unlikely to be contamination. I will ring Humax after Christmas.

| Mon 24 Dec 2012 18:58:46 #3 |
bmax

senior member
Joined: Mar '11
Posts: 51
offline

Humax are arranging an exchange.

| Fri 28 Dec 2012 14:36:40 #4 |

You must log in to post.