My Humax Forum » Freeview HD » YouView DTR-T

Youview failure

(5 posts)
  1. User has not uploaded an avatar

    Debsy1949

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    My Humax box has failed 5 times in the last 2 hours. Driving me nuts. Disconnects from the broadband router and knocks that out at the same time. Fed up with having to re-boot. Humax needs to get this sorted.

    | Fri 14 Jun 2013 21:20:33 #1 |
  2. Barry

    Barry

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    Welcome to the Forum

    More info required before anyone can assist.

    What exactly is failing?

    | Sat 15 Jun 2013 10:08:45 #2 |
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    Debsy1949

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    Whilst watching BT vision I get an error message telling me I'm not connected to the internet. Then the broadband light on my router flashes orange. Have to keep switching router off and on and same with the Humax box. Apart from this box often freezes and will not respond to remote commands. Again the off and on scenario. Really gets tiresome and frustrating.

    | Sat 15 Jun 2013 11:39:39 #3 |
  4. Barry

    Barry

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    Would be best to contact BT, never had an issue with a retail unit affecting router in that manner.

    | Sat 15 Jun 2013 13:58:14 #4 |
  5. gomezz

    gomezz

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    I suggest trying a different router if available. How is the Youview box connected to the router? Ethernet? Wi-Fi adaptor? Homeplugs?

    | Sat 15 Jun 2013 17:10:08 #5 |

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