My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

1000S Back in time problem

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    donaldjamessimm

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    I have a problem with going back in time with the program guide.
    I try to go left and get the message that I need to be connected to the internet. I am. I check in settings and it confirms.
    I go via On Demand and am able to use, say, BBC iPlayer OK.
    Go back to the guide BBC 1 and I still get the message.

    Has anybody had this problem please?

    | Sat 11 Oct 2014 10:04:45 #1 |
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    KennyB

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    Yes. I have had the same for a couple of days. Worked perfectly before.
    All other internet based functions okay. I'm hoping it gets resolved in time.

    | Sat 11 Oct 2014 10:15:25 #2 |
  3. REPASSAC

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    JamesB

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    donaldjamessimm - 38 minutes ago  » 
    I have a problem with going back in time with the program guide.
    I try to go left and get the message that I need to be connected to the internet. I am. I check in settings and it confirms.
    I go via On Demand and am able to use, say, BBC iPlayer OK.
    Go back to the guide BBC 1 and I still get the message.
    Has anybody had this problem please?

    Yes, I'm getting sporadic manifestations of this problem today. Also some programme icons in the rollback EPG are not visible - just a black space, which does nevertheless click through to the correct programme on the relevant player.

    No problem with Showcase or On Demand.

    | Sat 11 Oct 2014 10:48:22 #4 |
  5. Corrigap

    Corrigap

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    I have this problem, too, but oddly enough the 'backwards guide' works ok on two channels (BBC2 SD and BBC News HD), there may be more than two.

    Everything else works ok.

    Freesat server problem?

    | Sat 11 Oct 2014 10:51:08 #5 |
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    JamesB

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    That's my thought. Though I also think there may be a problem with the recent update which may be complicating Freesat's diagnosis of these various malfunctions.

    | Sat 11 Oct 2014 10:55:53 #6 |
  7. grahamlthompson

    grahamlthompson

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    Mines the same. Power Cycle and re-connection made no difference. On Demand works OK and I can also get backwards listings for BBC NEWS HD.

    | Sat 11 Oct 2014 11:12:46 #7 |
  8. -gonzo-

    -gonzo-

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    Yeah same here too, only channel that allows rollback is BBC NewsHD

    | Sat 11 Oct 2014 11:22:06 #8 |
  9. grahamlthompson

    grahamlthompson

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    -gonzo- - 11 minutes ago  » 
    Yeah same here too, only channel that allows rollback is BBC NewsHD

    BBC 2 on 109 works for me as well BBC News HD.

    | Sat 11 Oct 2014 11:34:37 #9 |
  10. -gonzo-

    -gonzo-

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    grahamlthompson - 29 minutes ago  » 

    -gonzo- - 11 minutes ago  » 
    Yeah same here too, only channel that allows rollback is BBC NewsHD

    BBC 2 on 109 works for me as well BBC News HD.

    Yep just checked and same for that one too.

    | Sat 11 Oct 2014 12:04:46 #10 |

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