My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

1010s with dead hard disk Swap disk or buy new box

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    ianxmorris

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    Hey Guys,

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    | Sun 9 Apr 2017 15:42:18 #1 |
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    Martin Liddle

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    ianxmorris - 7 hours ago  » 
    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    Are you sure this is not the known issue where the Humax doesn't recognise the hard drive? If it is that issue Humax will repair the box for £26. Try talking to Humax support on the phone.

    | Sun 9 Apr 2017 23:12:50 #2 |
  3. Barry

    Barry

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    Martin Liddle - 8 hours ago  » 

    ianxmorris - 7 hours ago  » 
    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    Are you sure this is not the known issue where the Humax doesn't recognise the hard drive? If it is that issue Humax will repair the box for £26. Try talking to Humax support on the phone.

    Hot off the press.

    That offer has been replaced now.

    Rather then repair, Humax now offer exchange units. For out of warranty customers the charge for this service is £55.00

    | Mon 10 Apr 2017 7:24:14 #3 |
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    alanf

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    Thanks Barry. On balance, I think I'd rather have paid 26 quid and kept my recordings! (But I'd better not seem too ungrateful!)

    | Mon 2 Oct 2017 18:19:34 #4 |
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    Pollensa1946

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    ianxmorris - 5 months ago  » 
    Hey Guys,
    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    In my own case that indicated the disk had failed. Replacing it fixed the problem.

    | Mon 2 Oct 2017 18:44:26 #5 |
  6. grahamlthompson

    grahamlthompson

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    Pollensa1946 - 2 minutes ago  » 

    ianxmorris - 5 months ago  » 
    Hey Guys,
    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    In my own case that indicated the disk had failed. Replacing it fixed the problem.

    My hard disk also failed after about 4yrs. Symptoms though were different, box refused to boot. After disconnecting drive, unit booted OK.

    | Mon 2 Oct 2017 18:48:45 #6 |

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