My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

1100s 1tb screen freezing

(2 posts)
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    nickcc

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    Joined: May '16
    Posts: 47

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    Hello

    When trying to play a recording today the screen froze on the live channel I had been watching but the sound played the new recording. The only way I could cure the frozen screen was to unplug the unit, leaving for a few minutes, then replug and power on. Has anyone else had the same problem, both of my boxes are only a couple of weeks old and only the one box suffers from this problem.

    I notice that new software has been released for another model box and wonder if this will apply to my new boxes as well, in other words could a software update be the cause of the problem.

    Thanks

    | Fri 20 May 2016 18:42:20 #1 |
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    Lunchtimer

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    Joined: Jun '16
    Posts: 4

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    I had a similar experience (screen freezing, unit refusing to turn off, then green/pink screen) with my new unit. Someone on this forum suggested turning off the HDMI-CEC (SimpLink on my LG TV)on the TV. Did this and so far, so good!
    As far as I know, the HDMI-CEC link causes the Sat box to turn the TV on without having to switch the TV separately. Hardly a chore.

    | Wed 29 Jun 2016 14:36:32 #2 |

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