4000t - Wifi but no internet

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4000t - Wifi but no internet

(30 posts)

Marty788

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Joined: Oct '16
Posts: 30
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Had this problem all day today with my HDR-1000S, none of the on demand services will work saying I need to connect to the internet yet system information says I am connected. Have tried resetting my router but still not working. It has always worked fine before.

| Thu 13 Oct 2016 16:22:32 #11 |
HoriZon

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Joined: Apr '16
Posts: 22
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I too had this and did a factory reset to fix all is good now, well all is good on this part the box itself is getting worse with each update.

| Fri 14 Oct 2016 7:34:09 #12 |
Marty788

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Joined: Oct '16
Posts: 30
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Problem solved! For some reason my WiFi HotSpot had an invalid DNS IP address which the Humax box had aquired, changed that and it works fine.
All my other devices had the correct DNS address locked in.

| Fri 14 Oct 2016 21:12:02 #13 |
HoriZon

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Joined: Apr '16
Posts: 22
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Its doing it again, must be there end ?

| Sun 16 Oct 2016 10:14:25 #14 |
Sappy23

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Joined: Oct '16
Posts: 1
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Likewise ...tried full system restore... latest software. But when i go to On Demand I just have freeviewplay icons nothing else.. says internet connected. Not sure if this issue is connected but when I go to the General Settings and select Privacy Policy Terms and Conditions it comes up with the main headline but flicks back to main menu or says in yellow internet not connect (which it is)

| Sun 16 Oct 2016 10:36:20 #15 |
Sue343

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Joined: Feb '16
Posts: 37
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Yes, mine seems to be down again too. As someone suggested earlier in this discussion, there must be a problem with the server at their end. But in order to check this out, it would be interesting to know if there is anyone out there whose 4000t is connecting to the internet at present.

| Sun 16 Oct 2016 10:44:29 #16 |
JPLS

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Joined: Mar '16
Posts: 27
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My internet stopped working on the Humax this morning too. I just have greyed out boxes on the on demand page. Intermittently it says no internet connection.

| Sun 16 Oct 2016 10:52:21 #17 |
Luddym

special member
Joined: May '16
Posts: 151
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I had the same problem on and off yesterday, and again this morning I'm still getting the "not connected to internet", even though I am.

| Sun 16 Oct 2016 11:17:39 #18 |
aimdev

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Joined: Sep '15
Posts: 22
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Hi, me too, got netflix (I think as not registered) but no iplayer etc or dave (so no red dwarf!!)
I am on sky, was ok yesterday, and no problem on the tv's access to iplayer.
tried changing dns to 8.8.8.8 to no avail.

| Sun 16 Oct 2016 11:39:12 #19 |
Bargepower

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Joined: Aug '16
Posts: 38
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Mine's connected by wifi and is showing "Network connected successfully" when I check the network connection status...all the on demand stations are working 100%

| Sun 16 Oct 2016 11:53:35 #20 |