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My Humax Forum » Freeview HD » Aura UHD

1. 

   stefanjan
   

   junior member
   Joined: Nov '11
   Posts: 7

   offline

   I am no longer able to connect to Humax Aura from the Android APP.

   So far tried:

   Uninstalling and reinstalling app
   Clearing App data
   Removing the device from myhumax in browser and re adding
   Tried to connect with a manual IP address

   Nothing seems to work

   | Mon 27 May 2024 11:49:17 #1 |
2. 

   kr002
   

   special member
   Joined: Nov '20
   Posts: 132

   offline

   Switch off and on again internet connection in settings then reboot Aura

   | Mon 27 May 2024 17:45:42 #2 |
3. 

   stefanjan
   

   junior member
   Joined: Nov '11
   Posts: 7

   offline

   Switch off and on again internet connection in settings then reboot Aura

   
   Thanks for your help. Unfortunately still the same issue after following those steps. Strangely I can see the Aura Media Server from my PC and play files.

   | Wed 29 May 2024 15:52:56 #3 |
4. 

   Harters
   

   special member
   Joined: Mar '17
   Posts: 351

   offline

   Have you got the latest Aura app on your phone?.

   There was an update to it fairly recently as the box would not recognise the code when trying to add the Aura to the app.

   | Thu 30 May 2024 10:32:42 #4 |
5. 

   stefanjan
   

   junior member
   Joined: Nov '11
   Posts: 7

   offline

   Yes I have got the latest Aura app

   | Thu 30 May 2024 10:39:09 #5 |
6. 

   Mars
   

   special member
   Joined: Jan '16
   Posts: 373

   offline

   The Aura app does not seem to be able to cope with changes in the IP address. I would suggest reserving an IP address for the Aura in your router then deleting the device in the app and signing out of the app. Then sign back into the app and setup the Aura again.

   | Thu 30 May 2024 12:31:18 #6 |

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