Another Aura remote pairing problem

(3 posts)

Pganders

junior member
Joined: Apr '24
Posts: 6
offline

Hi,

I’ve just joined the forum after purchasing the Aura 1tb box to replace my Sqy Q. Overall happy with it so far except I cannot get the remote to work the way I would have expected.

My setup is a LG OLED55CX6LA connected to the Aura with HDMI and also connected to LG soundbar with optical cable. Everything works ok except that I cannot switch on/off the TV and Aura using the large On/Off button which only works the Aura. To switch on/off the TV I have to use the small On/Off button which then doesn’t switch on/off the Aura (Aura status light remains blue). I have HDMI-CEC and One-key Power enabled in the settings but still need to use both buttons to turn system on or off.

Is this normal or am I missing something?

Thanks

| Sat 13 Apr 2024 9:11:36 #1 |
Martin Liddle

special member
Joined: Feb '11
Posts: 4,711
offline

Pganders - 13 hours ago »
Is this normal or am I missing something?

Have you paired the remote with the TV?

| Sat 13 Apr 2024 22:21:02 #2 |
Pganders

junior member
Joined: Apr '24
Posts: 6
offline

Yes, remote paired and it controls the sound and turns off the tv using the small power button but then I have to push the large power button to turn off the Aura box. The same sequence having to use the two buttons required when turning on.

| Sat 20 Apr 2024 9:06:00 #3 |

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