My Humax Forum » Freeview HD » Aura UHD

Aura keeps switching on

(6 posts)
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    Flowerpower

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    For the past week my Aura keeps coming out of standby. This happens several times a day. I've hard powered it off and on, but it still does it. Does anyone have a fix?

    | Fri 18 Nov 2022 9:14:33 #1 |
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    boogersa

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    “Humax support here. Please do a factory reset, or buy something else to lower signal strength as it’s too strong, or finally rewire all of your aerial cable.”

    | Fri 18 Nov 2022 13:40:08 #2 |
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    Flowerpower

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    Mmmm....
    I'll try the factory reset when I have a chance. Won't bother with the other two suggestions as I don't see that these would have changed since I bought it a couple of years ago.
    Thanks for the suggestion though.

    | Fri 18 Nov 2022 13:59:32 #3 |
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    boogersa

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    Apologies. I was being sarcastic. Those are the standard responses you do get from official Humax support. A lot of disgruntled customers here due to lack of support.

    | Fri 18 Nov 2022 14:07:00 #4 |
  5. Mars

    Mars

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    Flowerpower - 1 day ago  » 
    For the past week my Aura keeps coming out of standby. This happens several times a day. I've hard powered it off and on, but it still does it. Does anyone have a fix?

    Recently, my Aura has been coming out of deep standby quite often during the day. I have reduced the amount of time that it is deep standby to see if that helps.

    | Sat 19 Nov 2022 17:17:19 #5 |
  6. Fixdit

    Fixdit

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    Its might be a bluetooth device searching for a connection. Try turning off bletooth on any mobile phone or Laptop. Every saturday afternoon my Aura turns on (from deep standby), it coincides with my neighbour's Sister visiting.!!

    | Sat 19 Nov 2022 18:15:19 #6 |

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