My Humax Forum » Freesat HD » HB 1000S, 1100S

Cannot access on demand

(6 posts)
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    malteser

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    On demand has not loaded for a few days. I went onto 'help and info' and tried to access 'internet connection' but a message came up stating 'not supported file format'. Any suggestions would be appreciated.

    | Sat 22 Jul 2017 22:29:58 #1 |
  2. grahamlthompson

    grahamlthompson

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    How is your box connected to your router ? If Wireless can you run a temporary cable to your router network switch ?

    | Sun 23 Jul 2017 16:04:34 #2 |
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    malteser

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    grahamlthompson - 3 days ago  » 
    How is your box connected to your router ? If Wireless can you run a temporary cable to your router network switch ?

    Yes it is connected to the router

    | Wed 26 Jul 2017 21:53:09 #3 |
  4. REPASSAC

    REPASSAC

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    Try restarting the router and when the reboot is finished, restart the HB-1000S. Then check the HB-1000S has acquired an IP address.

    | Thu 27 Jul 2017 7:11:44 #4 |
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    Martin Liddle

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    malteser - 12 hours ago  » 

    grahamlthompson - 3 days ago  » 
    How is your box connected to your router ? If Wireless can you run a temporary cable to your router network switch ?

    Yes it is connected to the router

    The question asked was HOW is the box connected to the router?

    | Thu 27 Jul 2017 10:29:20 #5 |
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    malteser

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    Restarting the router worked. Thank you

    | Sat 29 Jul 2017 19:00:54 #6 |

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