My FVP 4000T is less than a month old and I thought I would look to see whether there is any new software waiting. The box is connected to broadband router via a LAN cable. Following User Guide I selected Home> Settings> System Settings> System Information (software listed as 1.00.73) >Check New Software.
The message 'Searching for new software ... It may take about 2-3 minutes' appeared at the top alongside a rotating blue triangle and the words NEW SOFTWARE (or was it CHECK NEW SOFTWARE?) in a blue box towards the bottom of the screen.
This continued unchanged for more than two hours and it did not respond to any remote keys such as OK, EXIT, BACK or even OFF. I don't know whether it would have missed any recordings as none was scheduled at this time. I turned off at the mains switch.
After waiting a few minutes I turned on again and start behaviour was normal, giving the the default TV channel.
Q1) Is such open-ended searching a fault? Is there a safer method
of escaping than switching off? Is '2-3 minutes' the correct figure?
Q2) By the way, is the device searching for software via the internet or via the broadcast data channels?
Any help gratefully received. I'm new to all this.
