The app is installed, my box shows in settings and logged in to my user name. I get the program listings ok but can't connect to use as a remote. My previous box worked with the phone ok but new replacement doesn't. Am I expecting to much from the updated box?
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Can't pair mobile app with HDR1100S
(6 posts)-
| Sun 7 Oct 2018 10:59:24 #1 |
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You do not need to pair the app to use it as a remote control Only requirement is both box and app are connected to the same home network.
Pairing is only required to enable remote scheduling. Suggest you unpair the app.
| Sun 7 Oct 2018 21:09:23 #2 | -
Thanks Graham, my app settings says I am logged in, the box reference no is paired, under remote control there is no entry just 'Scan for Smart boxes' which has already been paired.
On the main screen there is a line across the TV icon, I suppose 'no go' if I click on that I get a search for a new box, and there is none to find.
The program guide is very useful but I would like to get the 'Control' back.
I have tried the app on a tablet and a smart phone and get the same result.
Do you have any suggestions?| Mon 8 Oct 2018 11:21:03 #3 | -
I suspect the app is still paired or linked to the previous unit which it cannot find on the LAN.
Note the reference number and compare with the number shown in system > settings > system info.| Mon 8 Oct 2018 11:24:45 #4 | -
Yes, I checked that and deleted the old box on line.
| Tue 9 Oct 2018 6:58:09 #5 |
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