Humax Customer service sent me the suggestion that I should go back to the original factory settings on the machine. I will wait until I get the new purchased remote (hopefully tomorrow as it's been despatched) and if that fails in the same way, I'll take the machine back to the factory settings. I'll let you and HUMAX know what happens. I bought the machine from Humax Direct in late 2010 so as it's presumably out of warranty they didn't bother to offer me a new one!
My Humax Forum » Freeview HD » HDR FOX T2
Delete Yes/No frozen
(15 posts)-
| Wed 25 Sep 2013 22:43:05 #11 |
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Hi humax7311,
bit of a long shot, but you have tried new new batteries?
The remote buttons work on a matrix built into the pcb within the remote and sometimes with low batteries you can get a certain button or a series of buttons not working, which may seem random at first. Other buttons will/can work fine. Sometimes new batteries can be faulty, I've experienced this in the past and before the age of digital cameras/phones it was only possible to test with a volt meter and pressing buttons or something more complicated.
If you've a digital camera or mobile phone with camera then that's the easiest way to check whether button presses are working, simply point the remote at the camera/phone, press and you should see the IR light up. If this isn't happening on buttons 4 and left arrow then that's the problem.
If you're seeing IR on all button presses then it would suggest a problem with the Humax, a power cycle, i.e. physically switch the box off and on and/or factory reset is the first thing to do. A factory reset will lose your preferences and schedule, not the recordings, so make a note of any planned recordings first.
It does sound though as if the batteries are low, not using it overnight gives the batteries time to build up voltage, but after initial use again the voltage will drop and certain buttons won't work.
If you haven't already try new batteries or swap them over with ones that do work from another remote, and/or check the IR output with a digital camera or easier mobile phone. If buttons 4 and left work and can be seen with camera then reset the box.
If none of this works then consider putting the custom firmware on the box, this will greatly help diagnosing exactly what and where the problem lies. Remember when deleting it can take a while, minutes or more so don't do anything rash in the meantime.
Let us know how you get on
| Wed 25 Sep 2013 23:21:22 #12 | -
Thanks for the suggestions Damian. Batteries were new by the way and tested. Still waiting for the new remote. Will respond with outcome as soon as I get it and do the various tests.
| Fri 27 Sep 2013 9:06:56 #13 | -
Just had the new remote. It worked perfectly.
I don't plan to do the factory reset now but I have taken the batteries out of the old remote and may go back to try it again in a few weeks time. I'll post a follow up next month.
Thanks to everyone for their suggestions.
D| Tue 1 Oct 2013 11:03:00 #14 | -
Thank you for keeping us updated.
| Tue 1 Oct 2013 11:08:06 #15 |
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