My Humax Forum » Freeview HD » FVP 4000T, 5000T

Display Settings on 5000t

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  1. User has not uploaded an avatar

    root45

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    Hi - my first post here.

    I recently upgraded from a 2000T to the new 5000T.

    Generally impressed - however, I have noticed what seems to be an unfortunate downside.

    If I am watching, say, Yesterday Channel, which broadcasts many 4:3 programmes, my old 2000T would automatically change the display setting to "letterbox", thereby displaying the programme correctly.

    The 5000T, sadly, does not do this.

    4:3 pictures are stretched across the screen, and there appears to be no way to alter this.

    If I press the + button, and change from "auto" to "letterbox" under the display settings, the picture stays exactly the same - still stretched.

    And if I am watching a programme on catchup, the + button is not even selectable!

    Another oddity is that if I access the menu when watching a "stretched" programme, the menu will be displayed stretched with the left and right sides of the picture off the sides of the screen!

    This really does seem to be a backwards step.

    BTW, the new box uses exactly the same connection (HDMI) as my old box did.

    Any help would be appreciated

    | Thu 14 Dec 2017 23:57:03 #1 |
  2. grahamlthompson

    grahamlthompson

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    Currently Yesterday is showing a 16:9 programme. Pick on channel 11 Stargate SG-1 is 4:3 and displays correctly on my Panasonic TV with black borders left and right. The programme though might be transmitted 16:9 with black pixels. Can you try watching same to see if this displays 4:3 ?

    What settings do you have your TV set to.

    | Fri 15 Dec 2017 11:26:41 #2 |
  3. grahamlthompson

    grahamlthompson

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    Channel 15 Film 4 The Black Swan is also 4:3 and displays correctly.

    Channel 20 Drama The Bill is also 4:3 and displays correctly.

    | Fri 15 Dec 2017 11:33:32 #3 |
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    root45

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    Yesterday currently showing 16:9 programming.

    Just checked CBSAction Channel. Showing Bonanza with stretched screen.

    As I said, my TV's settings and the method of connection are exactly the same as they were before. The only difference is that I have removed the RF feed to the TV.

    The 2000T worked fine. The 5000T doesn't.

    The "display settings" button on the 5000T does nothing - changing the setting to "letterbox" makes NO difference.

    And as I said, the + button does not work at all on catch up TV.

    Interestingly, on the TV (Sony KDL-48585B), none of the menus are visible when watching via the 5000T - (they worked with the 2000T) - it is almost as if the HDMI input is somehow blocking them from showing up.

    The only thing I haven't tried yet is to use a different HDMI input.

    Are all HDMIs the same, or do some carry more signals??

    | Fri 15 Dec 2017 14:14:26 #4 |
  5. grahamlthompson

    grahamlthompson

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    Some HDMI ports auto select based on port activity. However most TV's have individual settings for each hdmi port.

    It has to be a setting error, 81 Talking pictures is showing 4:3 black and white movie

    My 5000T video settings

    Screen Ratio 16:9
    Display Format Auto
    Resolution 1080p

    TV

    HDMI in port video settings Auto

    Attachments

    1. 4x3-Image.jpg (86.5 KB, 0 downloads) 6 years old
    | Fri 15 Dec 2017 14:36:40 #5 |
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    root45

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    So tell me.

    If you hit + on your 5000T remote, and change the display settings to from "auto" to "letterbox", does anything change?

    On my 5000T, NOTHING happens......

    And, as I said, the + button settings are NOT available on catch up.

    Are yours???

    | Fri 15 Dec 2017 18:41:16 #6 |
  7. grahamlthompson

    grahamlthompson

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    root45 - 1 hour ago  » 
    So tell me.
    If you hit + on your 5000T remote, and change the display settings to from "auto" to "letterbox", does anything change?
    On my 5000T, NOTHING happens......
    And, as I said, the + button settings are NOT available on catch up.
    Are yours???

    Why would I want to distort the picture sent from the 5000T for the TV to read the correct pixel aspect ratio data and put it right ?

    My TV correctly displays 4:3 and 16:9 during the ads.

    https://en.wikipedia.org/wiki/Pixel_aspect_ratio

    Have you actually tried the settings for TV and box.

    | Fri 15 Dec 2017 19:58:12 #7 |
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    root45

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    I am merely asking you if your controls work in the same manner as mine.

    If all you are going to do is question why I am even asking the question, and your only response to a request for help is to say "mine doesn't do it", then I think we need to leave it there.

    I guess I need look elsewhere for help, rather than read your reasoning for NOT addressing the issue.

    You certainly live up to your monicker as a "special" member, although I think I could come up with something a little more fitting.

    Cheerio

    | Fri 15 Dec 2017 20:07:46 #8 |
  9. grahamlthompson

    grahamlthompson

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    root45 - 22 minutes ago  » 
    I am merely asking you if your controls work in the same manner as mine.
    If all you are going to do is question why I am even asking the question, and your only response to a request for help is to say "mine doesn't do it", then I think we need to leave it there.
    I guess I need look elsewhere for help, rather than read your reasoning for NOT addressing the issue.
    You certainly live up to your monicker as a "special" member, although I think I could come up with something a little more fitting.
    Cheerio

    As I tried to explain, the data transferred includes the required information for the display (the TV) to correctly identify how the picture should be displayed to give the correct frame aspect ratio.

    If you sent the same data to a HD Ready 1366 x 768 TV (which doesn't have square pixels) and to a 1920 x 1080 display (which does have square pixels) the frame aspect ratio should be correct for each one. The only way this can work is if the display device can understand the data and convert it into the actual shape of the real pixels on the screen.

    I can't try this till tomorrow as myself and family are watching TV but I was merely trying to explain the way the picture data is interpreted is down to the TV/Monitor.

    If I find the same as you, it has no bearing on the problem.

    Based on this it's hardly surprising you don't see any difference.

    It's not my fault you do not understand the way a TV frame has two basic parameters that determine the shape of the frame you see on the display.

    One is the correct aspect ratio of the pixels contained in the data. The other is the aspect ratio of the actual transmission.

    eg 1080i can be 1920 x 1080 (square pixels) or 1440 x 1080 pixels (rectangular pixels). The TV has to understand this data to produce a un-distorted image depending on the screen size.

    Only a 1920 x 1080 source sent to a screen with 1920 x 1080 pixels requires no scaling in the destination. ie one pixel in the data matches one pixel on the screen (1:1) pixel matching.

    Any other source 720 x 576, 704 x 576, 544 x 576, 1280 x 720 requires the TV to adjust unless the source is set to scale to exactly the same pixel dimensions as the destination, it's nothing to do with the source which normally should send the data as is.

    As for your remark I was addressing the issue, with rather more background knowledge than you clearly have.

    I even went to the trouble to photograph my TV to show I do not have the issue and tried to indicate where the solution could be found.

    Frankly insulting the one member who has tried to help you is insulting in the extreme.

    As no one else has reported this with either a FVP-4000T or FVP-5000T it should at least indicate that the issue is confined to your setup and most likely your TV whose make and model is unknown.

    We have the same box, the same software but presumably different TV's.

    Where do you think common sense indicates where the likely problem is located ?

    | Fri 15 Dec 2017 21:02:03 #9 |
  10. Barry

    Barry

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    1. Some of the above #8 is not welcome on this Forum. Graham is one of our most knowledgeable and helpful members.

    2. You have been asked to check and post TV settings which you have not done, not sure how anyone else can help if you don't provide info requested.

    I have checked numerous 4:3 programmes today via a 4000 and 5000T connected to Sony TV's and picture is displayed correctly.

    | Fri 15 Dec 2017 21:05:50 #10 |

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