Front display only shows blue

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Front display only shows blue

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tombar

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Recently, I've had problems getting the remote to work. Today, nothing comes up when I switch on - remote doesn't work as it was or with new batteries. Switching off for 1 min at the mains gives a faint blue light in the front display and the Humax screen appears on the TV, followed by "this channel is off air" (as for BBC4 at this time of day). The hard drive seems to try to boot up, but nothing appears in the display and no controls work on either the remote or the machine. Is it for the tip?

| Wed 19 Oct 2016 16:43:58 #1 |
grahamlthompson

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Disconnect the HDD and see if it then boots up

| Wed 19 Oct 2016 17:45:13 #2 |
tombar

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I only use the thing - I've no idea about disconnecting HDDs.

If I did manage to disconnect it and it boots up, what then?

| Wed 19 Oct 2016 18:34:29 #3 |
grahamlthompson

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tombar - 9 minutes ago »
I only use the thing - I've no idea about disconnecting HDDs.
If I did manage to disconnect it and it boots up, what then?

It most likely just needs a new hard disk. It's the most likely component to fail.

| Wed 19 Oct 2016 18:45:17 #4 |
tombar

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Thanks, GrahamL,

I'll see if I can sort it, though I know nothing about these recorders

| Wed 19 Oct 2016 18:48:46 #5 |
tombar

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Got a link to how to disconnect the HDD? I put it into Search but nothing came up

| Wed 19 Oct 2016 18:53:53 #6 |
grahamlthompson

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tombar - 32 minutes ago »
Got a link to how to disconnect the HDD? I put it into Search but nothing came up

If you take off the lid (disconnect the power) the hard disk is in a caddy, it has two connectors one for power and one for data.

Struggling to find a photograph but the hard drive is very obvious.

| Wed 19 Oct 2016 19:34:57 #7 |
tombar

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Thanks GrahamL,

Are these just standard computer HDs?

| Wed 19 Oct 2016 19:39:09 #8 |
grahamlthompson

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tombar - 5 minutes ago »
Thanks GrahamL,
Are these just standard computer HDs?

No - you need a AV specced drive for reliable long term use and max 1TB if you want the box to set it up automatically.

eg

https://www.amazon.co.uk/WD-AV-GP-WD10EURX-drive-SATA-600/dp/B006IMFT32

You will need a small jumper to reduce the speed for the above drive.

Pins 5&6

http://support.wdc.com/knowledgebase/answer.aspx?ID=981

First need to check the box works without the hard disk as a settop non recording box.

| Wed 19 Oct 2016 19:49:05 #9 |
tombar

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[/quote]You will need a small jumper to reduce the speed for the above drive.
Pins 5&6
http://support.wdc.com/knowledgebase/answer.aspx?ID=981quote

I looked at this link, Graham, but couldn't tell which part applied for this jumper. However, I take you word that it's 5 and 6! What sort of place do you get jumpers? - none come with the drive?

| Wed 19 Oct 2016 21:14:49 #10 |