My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP-4000T loses internet connection

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  1. User has not uploaded an avatar

    francisgfhoward

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    My FVP 4000T On Demand worked perfectly until this morning. Now I get an error message saying that it is not connected to the internet. When I go to settings and retry to connect I get the message Disconnected.

    There appears to be no option to go back and re-connect re-inputting router password.

    Has anyone else had this problem and solved it?

    | Wed 4 Nov 2015 8:58:36 #1 |
  2. Barry

    Barry

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    Welcome to our Forum

    Used wifi for a couple of Months without issue before switching to powerline.

    Can you not select 'Configure WLAN' in network menu?

    Will reconfigure mine back to wifi for a few days as a test.

    | Wed 4 Nov 2015 10:47:50 #2 |
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    Harryhornby

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    Hi Guys, this is my first post too, so firstly, hello!

    I purchased a 4000t after having a 9200 and 9300 for the past 10 years or so.

    I've got mine connected to the wireless and mine has done exactly the same as the OP states. Was happily connected to wireless and then last night it was disconnected, I've not made any changes to my router or network.

    I shall contact Humax about this and see what they say.

    I already use a powerline for the Xbox, but it's only got one port, I might nick a port splitter from work and see if they work with powerlines and then run both devices that way.

    | Thu 5 Nov 2015 8:52:52 #3 |
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    Harryhornby

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    I spoke to Humax this morning, he didn't say a lot really. Apparently they are looking into some wireless stuff on the machine software. He's asked me to email in with the router make and model.

    He said he's heard it once before but the person was turning off their router every night.

    | Thu 5 Nov 2015 9:22:41 #4 |
  5. barryiow

    barryiow

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    Hello, I also had trouble connecting my FVP-4000 via Wifi, in the end I hard wired it

    | Thu 5 Nov 2015 11:42:03 #5 |
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    Luke

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    Harryhornby - 4 hours ago  » 
    He said he's heard it once before but the person was turning off their router every night.

    Interesting 'but' . Where I live it is rare to see a router's wifi left on overnight and I see up to 15 of my neighbours' signals.

    | Thu 5 Nov 2015 13:53:29 #6 |
  7. REPASSAC

    REPASSAC

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    Luke - 6 minutes ago  » 

    Harryhornby - 4 hours ago  » 
    He said he's heard it once before but the person was turning off their router every night.

    Interesting 'but' . Where I live it is rare to see a router's wifi left on overnight and I see up to 15 of my neighbours' signals.

    You surprise me, everyone I know leaves theirs on all the time.

    | Thu 5 Nov 2015 14:00:59 #7 |
  8. grahamlthompson

    grahamlthompson

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    REPASSAC - 7 minutes ago  » 

    Luke - 6 minutes ago  » 

    Harryhornby - 4 hours ago  » 
    He said he's heard it once before but the person was turning off their router every night.

    Interesting 'but' . Where I live it is rare to see a router's wifi left on overnight and I see up to 15 of my neighbours' signals.

    You surprise me, everyone I know leaves theirs on all the time.

    +1

    | Thu 5 Nov 2015 14:08:58 #8 |
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    Harryhornby

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    Mine never turns off, but I've got a friend who turns his off when not in use, seems a little mad really.

    | Thu 5 Nov 2015 14:11:00 #9 |
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    Harryhornby

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    It was ok last night, connection was back. I had not changed anything. Very strange, but could prove annoying if it's going to be a "feature".

    I wonder if it could be a WiFi signal strength issue, although it shouldn't be, I'm sitting 3 foot away from the Humax and my laptop and phone have full wifi signal.

    Maybe Humax should put a signal strength option in the network settings.

    | Fri 6 Nov 2015 6:50:14 #10 |

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