My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP 4000T turns itself on or stays on

(43 posts)
  1. Barry

    Barry

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    Graham, tried one, tried 2 then gave up

    Should have remembered the old adage

    If at first you don't succeed then try try try again

    Oh and btw that works, many thanks

    | Thu 3 Dec 2015 9:34:11 #21 |
  2. grahamlthompson

    grahamlthompson

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    Barry - 2 hours ago  » 
    Graham, tried one, tried 2 then gave up
    Should have remembered the old adage
    If at first you don't succeed then try try try again
    Oh and btw that works, many thanks

    Logic was all channel numbers are 3 digits. At a guess 101 will boot to BBC 1

    | Thu 3 Dec 2015 11:58:38 #22 |
  3. Barry

    Barry

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    Yep understood that, thanks Graham.

    To those that are having this problem it is important that you do report it to Humax Support, if you email, mark it for 'attn supervisor'

    | Thu 3 Dec 2015 12:04:00 #23 |
  4. Barry

    Barry

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    Zero on HDR 1010S remote now appears to be switching on the FVP 4000T

    (it might have done before but I had not noticed)

    | Thu 3 Dec 2015 17:38:51 #24 |
  5. grahamlthompson

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    Barry - 12 minutes ago  » 
    Zero on HDR 1010S remote now appears to be switching on the FVP 4000T

    Oh dear, another fine theory gone up in smoke.

    Adds a bit more info to the mystery though.

    | Thu 3 Dec 2015 17:54:38 #25 |
  6. grahamlthompson

    grahamlthompson

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    And now a post of the media button doing the same.

    http://www.hummy.tv/forum/threads/fvp-4000t-turning-itself-on-at-odd-times.6742/reply?quote=90565

    | Thu 3 Dec 2015 17:58:23 #26 |
  7. barryiow

    barryiow

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    I will send this to Humax, marked Attention of the Supervisor. uksupport@humax-digital.co.uk

    I had used two Humax Fox T2’s for around two years, and they worked very well for me, until one unit failed.
    I then bought the FVP 4000T on the 20.10.2015.
    I keep getting a problem with the FVP 4000T turning itself on when it should not be on.
    Very often after it has recorded a set programme, instead of going back to standby it stays switched on, blue light showing.
    I have reset both the remote control codes 3 times, but again after a few days turning on the Fox T2 also turns on the FVP 4000T
    All I do now is keep a list of when the FVP 4000T should be on and turn it off with the remote when it should not be on.
    I have disconnected the HDMI lead and still get the errors.
    If I press 0 on the remote for the Humax Fox T2 then the FVP 4000T does NOT turn on, but I still have the problem of it not returning to standby after a timed recording with the FVP 4000T.
    The FVP 4000T does still stay powered up after a timed recording with the HDMI lead disconnected.
    My TV is a LG 42LB650V Smart 3D 42" LED TV.
    BarryIoW

    | Fri 4 Dec 2015 11:32:49 #27 |
  8. barryiow

    barryiow

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    Well here is the reply from Humax.

    Dear Barry,

    Thank you for contacting Humax.

    I am sorry to hear you are having trouble with your Humax product.

    When the FVP-4000T is set to record a program, you will need to manually put the unit into standby manually as it will not automatically do this for you.

    Also, when changing the frequency of any Humax product, you need to ensure the product that isn't getting it's frequency changed is switched off at the mains first.

    Best Regards,

    JohnM

    Team Leader
    Humax Customer Support
    Click here to complete our Customer Satisfaction Survey
    ******************************

    To be honest I cannot believe the reply.

    I replied back:
    Hello, many thanks for your reply, can I try to explain it again.
    Very often after it has recorded a set programme, instead of going back to standby it stays switched on, blue light showing.
    so are you saying, if I have set a programme to record and I am not at home the box will stay on until I return home to switch it to standby?

    Barryiow

    | Fri 4 Dec 2015 14:01:46 #28 |
  9. grahamlthompson

    grahamlthompson

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    barryiow - 13 minutes ago  » 
    Well here is the reply from Humax.
    Dear Barry,
    Thank you for contacting Humax.
    I am sorry to hear you are having trouble with your Humax product.
    When the FVP-4000T is set to record a program, you will need to manually put the unit into standby manually as it will not automatically do this for you.
    Also, when changing the frequency of any Humax product, you need to ensure the product that isn't getting it's frequency changed is switched off at the mains first.
    Best Regards,
    JohnM
    Team Leader
    Humax Customer Support
    Click here to complete our Customer Satisfaction Survey
    ******************************
    To be honest I cannot believe the reply.
    I replied back:
    Hello, many thanks for your reply, can I try to explain it again.
    Very often after it has recorded a set programme, instead of going back to standby it stays switched on, blue light showing.
    so are you saying, if I have set a programme to record and I am not at home the box will stay on until I return home to switch it to standby?
    Barryiow

    Makes a complete nonsense of the EU power saving regulations. It has to be capable of waking from a sby power mode of less than 0.5W. If you go away on holiday, if the box stays on 24/7 after the first recording it cannot be compliant.

    Every pvr Humax has ever made starting with the 8300T has returned to standby after completing a scheduled recording. In addition the box should also have a power saving mode that turns it off after 3hrs of zero user interaction.

    | Fri 4 Dec 2015 14:20:28 #29 |
  10. barryiow

    barryiow

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    Their latest reply and my reply back.

    Hi Barry,

    Yes that is correct.

    You can also set automatic power down options on in the settings to automatically go to standby if there is no response from the remote in 2/3 hours.

    Your unit can record in standby so if you have recordings set and you will not be present, turn the Humax off using the standby button and the unit will still record your programs.
    [Barry Cant] Yes that it what I am doing, but the unit stays on after the recording.
    This cannot be correct can it?
    Barry Cant

    | Fri 4 Dec 2015 14:29:04 #30 |

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