My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP 4000T won't turn on!

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    sofasurfer

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    Firstly I am not technical! I have a FVP 4000T only about a year old. It has worked fine until lately when it will not turn on from standby. The only remedy is to turn it off at the mains and start again. Surely this is a fault? Any help much appreciated.

    | Fri 10 Jun 2016 7:35:45 #1 |
  2. Barry

    Barry

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    Welcome to our Forum

    Does the front led on the front of unit change to blue or a brighter red?

    | Fri 10 Jun 2016 8:18:01 #2 |
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    sofasurfer

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    Yes today the blue light has come on and today it just says that there is no signal! I disconnected the box from the tv and it works perfectly so is not a signal fault but something wrong with the box.

    | Fri 10 Jun 2016 18:27:19 #3 |
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    Harryhornby

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    Sadly you are not alone, this seems to be extremely common for this box.

    I should return mine and by something different but I've got so many programs I don't want to lose already recorded on the box.

    | Fri 10 Jun 2016 18:31:40 #4 |
  5. graham uk

    graham uk

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    Just obtained new 4000T freeview with same lockup problem.

    My local retailer phoned Humax who replied.
    Go to Network Settings
    Turn OFF Network Sevice ( it's on by default)

    When set to OFF it stops 4000T searhing for OS updates which causing the lockup problem.
    After doing the above I no longer get lockups.

    Assuming Humax will do an update with next OS

    graham uk

    | Sat 11 Jun 2016 6:52:41 #5 |
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    sofasurfer

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    Thanks for your reply Graham. Will give that a try today!

    | Sat 11 Jun 2016 8:44:09 #6 |
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    Harryhornby

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    Hi Graham, I don't have an option to turn off Network Service within the network settings (I'm on the latest version of the software).

    I've already turned off network server (as per other recomendations) but that's not fixed the issue.

    | Sun 12 Jun 2016 9:21:50 #7 |
  8. Barry

    Barry

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    Network server is what has to be turned off, which you have already done so I suspect a HDMI CEC problem.

    Try turning off 'TV Power Control' in the System Settings menu, and if necessary turn off HDMI CEC on your TV.

    | Sun 12 Jun 2016 10:42:10 #8 |
  9. graham uk

    graham uk

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    NKVeTZ9edAIp. Barry's reply would be interested if that helps.

    You are correct it is network server (not sevice)
    My instructions above came direct from Humax.

    graham uk

    | Sun 12 Jun 2016 10:50:56 #9 |
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    Harryhornby

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    Hi Barry, All of that is off, its been off for months but the problems persist until Humax sort it.

    | Sun 12 Jun 2016 15:35:01 #10 |

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