My Humax Forum » Freeview HD » HDR FOX T2

Green Screen?

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    Martin Liddle

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    andy96j - 1 hour ago  » 
    How can I revert the custom firmware back to standard without the network connection?

    You will need to move the Humax so that you can temporarily connect it to your router or (with more fiddling about) use a crossover cable from a computer.

    | Tue 22 Apr 2014 18:13:53 #11 |
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    andy96j

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    Any chance you could give me some guidance with the procedure?? I've never had it connected to a router before.

    I can move the Humax to my router. Do I need to run it to a TV aswell?

    | Tue 22 Apr 2014 19:43:14 #12 |
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    Martin Liddle

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    andy96j - 1 hour ago  » 
    Any chance you could give me some guidance with the procedure??

    Plug a network cable between the router and the Humax. Look at the router DHCP page to work out what address it has allocated to the Humax. Point your browser at that IP address. You may need to install the full web interface for the custom software and then under diagnostics click on "Set Return to Manufacturer (RMA) mode". Then download an install a standard firmware version. Job done.

    Do I need to run it to a TV aswell?

    No.

    | Tue 22 Apr 2014 21:32:19 #13 |
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    andy96j

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    Ok thanks. Just a few points.
    Were's and whats the DHCP page?
    If I need to install the interface how is that done?
    What firmware version do you recommend, latest?

    (sorry for the all the Q. I think I just about qualify for average when it comes to PC stuff)!! Doh.

    | Tue 22 Apr 2014 21:49:07 #14 |
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    Martin Liddle

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    andy96j - 9 minutes ago  » 
    Were's and whats the DHCP page?

    It will be part of the router web interface. As you haven't told us the make and model of router I can't be more specific.

    If I need to install the interface how is that done?

    You click on the big button labelled something like "Ibstall the full web interface"; it will take a few minutes.

    What firmware version do you recommend, latest?

    You haven't told us whether this an HDR with the original or revised tuner arrangement. 1.03.12 would be a safe choice as it was distributed OTA,

    | Tue 22 Apr 2014 22:01:56 #15 |
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    andy96j

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    Router is a Technicolor TG 582

    How do I identify which tuner arrangement it has?

    Thanks.

    | Tue 22 Apr 2014 23:20:14 #16 |
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    andy96j

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    Ok, I have an update. I tried my spare TV on the T2 box. It gave one instance where it gave half a green screen(cleared that with powering off then on) It then worked faultless for 2 days. So I got the engineer out. It does indicate a communication fault between that particular TV and the Humax. He had no luck and now his next step is to update my T2 on his return as a precaution.

    My next questions are:

    1)Will a manual update affect the custom firmware?
    2)How confident can you be that the fault is not being caused by the custom firmware in my case?
    3)Shall I restore the T2 to RTM just to prove its not the custom firmware?
    4)Are the programs/hard drive wiped when a RTM is done?

    Thanks

    | Fri 2 May 2014 14:31:03 #17 |
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    Martin Liddle

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    andy96j - 8 hours ago  » 
    My next questions are:
    1)Will a manual update affect the custom firmware?

    Yes.

    2)How confident can you be that the fault is not being caused by the custom firmware in my case?

    Very confident.

    3)Shall I restore the T2 to RTM just to prove its not the custom firmware?

    Your call but I would be very surprised if it made a difference.

    4)Are the programs/hard drive wiped when a RTM is done?

    No.

    | Fri 2 May 2014 23:23:27 #18 |
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    andy96j

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    Ok, I'm stuck!
    Can't find the diagnostics menu to try the RTM setting. I guess I need to install the web interface. I have now connected to the router and can access the tv portal menu now. After reading the above instruction earlier in the thread were is the install web inteface option? I can't see it anywhere.

    | Mon 5 May 2014 13:49:08 #19 |
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    Martin Liddle

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    andy96j - 10 hours ago  » 
    Can't find the diagnostics menu to try the RTM setting. I guess I need to install the web interface. I have now connected to the router and can access the tv portal menu now.

    So have you attempted to point your web browser at the Humax?

    | Tue 6 May 2014 0:32:01 #20 |

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