We purchased a brand new Samsung LT28D310 TV and an Humax HDR-2000T 6 weeks ago from Currys. After struggling to get the two to work together, we called in our local TV repair man who succeeded in sorting out the set up and everything has worked more or less ok for the past 6 weeks. The TV can be slow to spring to life and without having the PVR switched on, we get the 'Weak of No Signal, Check the aerial cable connection and check saved channels' message on screen.
Despite this, we have managed to use it all successfully, recording and watching programs as wished.
Yesterday however, we switched on and couldn't get the usual HD picture through the Humax box (the TV is 'HD ready', but doesn't have HD as such, so we view HD via the Humax). The screen was green and we couldn't access anything - the remote was rendered useless as a result too.
We have spoken at length with one of the Currys representatives on the phone this morning who, after having me pull cables out and reconnect, re-set up the Tv etc, reached the conclusion that there is something wrong with either the TV, the HD cable or the Humax! I could have told him that.
At the start of the conversation, he told my mother that they has had a lot of problems with Humax. I then mentioned that I had read a lot of comments on line which suggested that there could be a compatibility problem between Humax's box and the different TVs that is was being connected to. He disputed this and when I suggested that I may want to take this product back to the shop for a refund, he said that that would be at the discretion of the manager at that particular shop!
Has anyone else experienced the 'green screen' issue lately? I have no idea where we go from here, since I am not technical and we just want something that works!
