I've had a HB 1000S for about 3 years. It's worked fine, apart from the occasional spontaneous reboot and freezing. But in the last week it has refused to connect to On Demand.
It is plugged straight into the router via LAN cable. I've checked everything and I cannot see any problems - other devices connected the same way work fine.
I've factory reset it, but no dice.
It has the latest firmware and it has a USB external drive attached.
Any ideas what could be wrong?