Hi,
Each time I go to search YouTube it finds available videos OK, however when I select OK to watch, the T2 crashes, the TV screen goes blank for about 10 seconds and the box reverts the TV back to normal channels. I've tried removing the power and rebooting but it still misbehaves. I'm running 7.30a which has been OK till now.
Any help is appreciated.
John
PS. BBC iPlayer works fine
johntee - 28 minutes ago »
Each time I go to search YouTube it finds available videos OK, however when I select OK to watch, the T2 crashes, the TV screen goes blank for about 10 seconds and the box reverts the TV back to normal channels. I've tried removing the power and rebooting but it still misbehaves. I'm running 7.30a which has been OK till now.
There have been lots of similar reports for a few weeks. Humax are aware of the problem.
Hi Martin,
Thanks for your speedy reply, I was fearing it was my T2 packing up.
As far as you know does a fix normally come in the form of a software update?
Regards,
John
johntee - 1 hour ago »
I was fearing it was my T2 packing up.
As far as you know does a fix normally come in the form of a software update?
It depends on the nature of the problem. In this case my assumption is that YouTube have changed something; it might be that they can be persuaded to revert the change or more likely a software update will be required. The Humax policy with software updates has been odd recently with the last but one only made available for download and the latest one not made publicly available other than being installed on new and reconditioned boxes. We will just have to wait and see.
Hello again Martin,
Many thanks for the extra info. I just hope it gets resolved quickly as I watch YouTube during the night when I wake up in pain. I sincerely hope Humax have some respect for their customers expenditures and don't shy away from a cure. As an OAP I cannot afford to buy another box from my pension.
I'll keep an eye on our forum for potential updates / remedies from our members.
Thanks again,
John
I am currently watching YouTube videos on a HDR-FOX T2 without any problems.
I watched about 45 mins of YouTube videos earlier on my new hardware RE box running 1.03.06. I have just tried watching one of these videos on an old hardware box running 1.02.32, and it crashed and rebooted. Then I tried the same video on the RE box running 1.03.06, and it played straight away.
Hi Brian,
Thanks for your post. The version I quoted in my earlier post, ie. 7.30a is what is shown on screen when my T2 is booting. What exactly do the 1.03.06 numbers refer to so I can check out my box, and where can I find it.
Regards,
John
7.30a is the loader version
Software version can be found via
Menu
Settings
System
System Information
Hi Barry,
Thanks again, very helpful directions. My HDR T2 is showing:
Loader version: a7.30
Software: 1.02.29
Micom:9.3
System ID: 80BC.7E00
Date May 2012
If this version info has any bearing on the "crash" issue I don't know.
My mother-in-law bought a new HDR T2 Fox last week, the same model as ours, and her info is slightly different to ours. Although I cannot try YouTube (unless I borrow it ) because she has no internet access at the moment, her T2 reads as follows:
Loader version: a7.34
Software:1.03.06
Micom:9.3
System ID: 80BC.7E00
Date: March 2013
Do you think from your experience that the model variations in respect to Loader / Software may have some bearing on the "crash" issues we're experiencing with YouTube?
Regards,
John
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