HDCP not valid? « My Humax Forum

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HDCP not valid?

(160 posts)

Madarse

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Joined: Feb '14
Posts: 36
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Admin Edit - See following link:

For freesat advice on this error

I wonder if any of you can help.
Had my box now a couple of years with very little issues. However, recently, when watching the TV upstairs, the screen is fine when I first switch it on and the the box goes black and with the message ' HDCP not valid. AV blocked.
You can hear the sound but there is no picture. If I switch the box off and then on again the picture comes back but then disappears again after a few seconds.
If I switch the box off at the wall it appears to fix it, but by tomorrow the problem appears again.
I've recently updated my software to the new trial version UKSFAA 3.00.11. Not sure if this has anything to do with it but the problem appeared to occur post the software update.
Any ideas how to fix?

| Wed 18 Nov 2015 22:38:03 #1 |
rogerdodge

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Joined: Dec '15
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Hi, i have the same fault with my system, it started today, as far as i can remember we have had no updates and the box is about 3 months old from new, have you been able to sort yours?,
if so please let me know how as my wife is lost without the TV,
Regards

| Tue 15 Dec 2015 14:23:46 #2 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome to our Forum

Can you post make/model of TV, then in a couple of minutes check your Private Messages - link to the right hand side of Forum

| Tue 15 Dec 2015 14:33:38 #3 |
rogerdodge

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Hi
It is a 42" Samsung HD, about 12 months old,

| Tue 15 Dec 2015 14:49:55 #4 |
PhilSil

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Joined: Dec '15
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hi

Exactly the same with our Humax Box. Had it for 2 Yrs - no problems. Today - after my wife tried to push a USB stick into our TV [Sony Bravia KDL40EX402) - same issue. Now just getting this 'HDCP is not valid. Ava blocked.' Message!!! Help!

| Tue 15 Dec 2015 14:54:33 #5 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome to our Forum

Surprising number of 'modern' TV's being reported:

Check your Private Messages.

| Tue 15 Dec 2015 15:09:31 #6 |
AndrewC

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Joined: Dec '15
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Exactly the same problem. Ok when used last night then today had the 'HDCP is not valid. Av blocked.' message. Maybe something to do with new software installed last night? The TV is a Panasonic TX 32LXD52. Help please!

| Tue 15 Dec 2015 15:21:18 #7 |
Barry

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Joined: Feb '11
Posts: 11,040
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Welcome to our Forum

I am getting updates on this continually from freesat.

It was expected that some older TV's might have an issue but not more modern ones.

I'll Private Message you in a moment.

In the meantime users who are having issue could try changing their HDMI cables.

| Tue 15 Dec 2015 15:26:58 #8 |
PhilSil

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Joined: Dec '15
Posts: 2
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Hi Barry
Really appreciate your help. thanks!

Did the USB route and all Ok until software update - could not see any choices...... It kept asking for manual update under various headings ugh!

Phil

| Tue 15 Dec 2015 15:31:38 #9 |
Barry

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Phil

Just sent you a PM update.

| Tue 15 Dec 2015 15:33:23 #10 |