My iplayer has stopped working and I,m told by humax there wont be a fix for a month or so. this is an e mail I have just sent them.
Hello
I have an hdr 1000 which to be honest hasn't lived up to expectations since buying it on the 30th of October. It got rave reviews and I bought it direct from Humax expecting something special. I have just been speaking to your support dept after my iplayer has gone of completely. In addition the hdr is telling me theres a software update but when I try to update it I'm told download failed even though I have 30mb download at the hdr. Your support agent sent me details of how to update the software via a usb stick and you latest beta software. It installed fine but a still don't have iplayer. I was told then told it may take at least a month before you have a new software sorted that may fix the problem. In addition the other software which you claimed was " coming soon" since I bought it has yet to come!
Can you confirm it will take a month or so for the software as if this is the case it will be boxed up and sent back to you for a refund as its not fit for purpose and under consumer legislation you will have to refund me. I have also recently installed BT infinity purely so we could use the iplayer and now the Humax wont work.
Not good.
