My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR 1000s not updating

(4 posts)
  1. -gonzo-

    -gonzo-

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    Hi guys, trying to help someone out on freesat community as they have an issue of their box not updating.
    He's done a factory reset which has not resolved, I've suggested a format.
    Here's what he says is happening, any ideas what the problem could be?

    When updateing it loads half but when it reaches this point it will not load anymore, i have even left it for 6 hours and still no more further progress.
    It sometimes does the full down load but it never starts too install it the system just restarts it comes up with an error code e012 with a screen that has a down load page ? but then just restarts with no change to the system.

    | Sun 18 Aug 2013 10:52:43 #1 |
  2. -gonzo-

    -gonzo-

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    Never mind he's getting an E012 NVRAM ERROR now so I've suggest a replacement is the best option.

    | Sun 18 Aug 2013 11:55:30 #2 |
  3. Barry

    Barry

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    Won't be able to check with Humax Towers until tomorrow re the error code, and whether it is user recoverable.

    Has he tried the often simplest solution of disconnecting mains power for a short while?

    | Sun 18 Aug 2013 11:59:34 #3 |
  4. -gonzo-

    -gonzo-

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    Thanks Barry, I think he's gonna take it back to Currys.

    | Sun 18 Aug 2013 12:36:07 #4 |

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