Hi, first post so please be gentle.
Over the last three weeks, I've so far gone through the first 60 pages of the forum looking at any post referring to the 1000S reporting no signal on Tuner 1, or Tuner 2 or even both. This is an intermittent problem and can not always be fixed without a full factory reset.
Things I have done so far.
1 - Full Factory Reset several times. Works fine most of the time and reports two cables with good signal strength and quality on both tuners.
2 - Updated the firmware to the latest on offer - UKSFAA 3.00.96 / UKSSFAA 1.08
3 - Double checked dish alignment and cable condition / f-connector fitting. All good.
4 - Disabled power save and set standby to normal.
5 - Attempted to force the missing tuner to come to life by hitting record on BBC 1 (for example) and then tuning elsewhere. Only works some of the time.
My main question is this... is it possible to stop the box disabling tuners when they are not in use. Seems like a really odd function to me but I'm old school and what do I know? It certainly looks like the box isn't bringing the dormant tuners back out of sleep mode when needed.
When it fails, just channel hopping with nothing being recorded, some channels simply go blank and say "The receiver is not receiving a signal or the signal is too week". I've seen reference to a hidden menu for debug data but failed to access it. Has it possibly been removed by a recent update? Checking Settings > Signal Info mostly shows Tuner 2 NO SIGNAL but I have seen Tuner 1 in the same state.
While one or both tuners are reporting no signal, swapping the f-connectors into another Freesat, not Humax, box always shows a solid 100% signal on both tuners.
I'm convinced it's an issue with the box, not the dish or the cables...
It's obvious many, many people have had similar experience as mine but none of the fiddles have worked reliably for me.
If I can get both tuners responding again, by using the "record one channel switch to another" method, they don't last very long. At some random point, the tuner not in use, normally tuner 2, goes to sleep again and refuses to come back.
The remaining active tuner seems incapable of correctly switching frequency, block or polarity to access all channels, even when no recording is taking place and, in theory at least, a single tuner is all you should need.
I'm baffled... anything I'm missing or is it time to call it a day a give up on the box?
Thanks