My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

hdr110s no wifi

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    norbellini

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    Hi
    I had wifi some 6 months ago and didnt use since I now cant get a connection I have tried a reset twice and gone through Humax suggestions ie ports and security settings Switched the box of at mains as wellas the router On boot up i get strong signal from my router to the box but no connection Any help please thanks

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    | Thu 15 Nov 2018 22:32:13 #1 |
  2. grahamlthompson

    grahamlthompson

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    Why are you posting the same question in the same thread twice in the same thread ?

    | Thu 15 Nov 2018 23:11:13 #2 |
  3. REPASSAC

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    More information needed.
    1. Has the Humax unit acquired an ip address? and what does the system-info network settings say?
    2. Does it connect using a cable?
    3. what other electrical equipment is near the unit?
    4. What does you mobile phone think of the signal where the unit is? It is easy to find an app that will display all the WiFi signals being received inclusive of details (e.g. channel use)of those not belonging to you.
    5. Check DHCP is turned-on on the router.

    | Fri 16 Nov 2018 7:36:54 #3 |
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    norbellini

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    thanks .I will have a go through these suggestions and get back

    | Fri 16 Nov 2018 8:38:48 #4 |
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    norbellini

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    1 yes see att.
    2 yes
    3 none of note
    4 phone gives a strong wifi signal
    5 yes

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    | Sun 18 Nov 2018 22:19:07 #5 |
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    Martin Liddle

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    norbellini - 11 minutes ago  » 
    1 yes see att.
    2 yes
    3 none of note
    4 phone gives a strong wifi signal
    5 yes

    There is something very wrong with the settings shown in the screen grab. A gateway address of 0.0.0.0 is not going to work and having an IP address of 192.0.2.100 with a DNS address of 192.168.0.1 is very unlikely to work. Was the IP address acquired via DHCP or did you manually enter the details?

    | Sun 18 Nov 2018 22:33:43 #6 |
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    norbellini

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    I cant recall manually entering it Its a bit beyond me to be truthful What to do to put it right do you suggest Thanks

    | Sun 18 Nov 2018 23:40:38 #7 |
  8. REPASSAC

    REPASSAC

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    It does say it acquired the address by DHCP, you don't by any chance have multiple DHCP servers in your network?

    Did you find a WiFi phone app? It would be useful to rule out another nearby network using the same channel.

    What IP and settings does your phone have?

    The settings network can you try asking it to connect automatically again then check if the settings are as posted before?

    If nothing has changed I think I would reset your router as it should be impossible to set up DHCP to give those results on every ISP supplied router I have seen.

    | Mon 19 Nov 2018 8:47:45 #8 |
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    norbellini

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    Router set on channel 7 ,no strong signalfrom other routers
    Tried auto connect , no joy

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    | Mon 19 Nov 2018 11:35:43 #9 |
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    Martin Liddle

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    You can see in that image that the IP address, Gatewaay and DNS server are all on the same subnet 192.168.0.xxx which is what you are trying to achieve. I would suggest power cycling the router as the first thing to try. If that doesn't work then describe your network configuration.

    | Mon 19 Nov 2018 12:09:03 #10 |

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