I'd really appreciate some help. I have a 1010S which I use every day. On Saturday all my recordings disappeared (86% full) but the planned recordings were still listed. I have unplugged the box from the mains overnight without success, then a factory reset which I've done before but this time my planned recordIngs have disappeared as well as the recordings. I now realise it is not recording at all - I have set more programmes but they have not recorded and when I press the red record button nothing happens. On Demand does not work either. Help please!! I am up to date with software updates.
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Help please! Recordings lost and now won't record
(4 posts)-
| Tue 27 Oct 2015 7:59:45 #1 |
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Welcome to our Forum
It would appear you have tried the usual 'fixes'
I doubt you have access to the reformat option, which would be a last resort anyway.
Time to contact Humax support?
| Tue 27 Oct 2015 10:07:15 #2 | -
Hi Barry and thanks for your reply. I posted here first as this forum is so helpful and I hoped there might be another fix I could try but I will now try Humax support as suggested. I just hope my recordings have not been permanently lost
| Wed 28 Oct 2015 7:56:57 #3 | -
Hi Lucy,
Sorry on this occasion we could not be more helpful. You have tried the fix which has worked for some but not all in powering off and leaving for a while.
Quite a few have reported this problem, and I hope by highlighting to Humax support they are getting an idea on how widespread this issue is, and that it needs some urgent attention (one can hope)
| Wed 28 Oct 2015 8:06:55 #4 |
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