And yet they are still knowingly selling boxes which will not function as advertised.
There is no metion of any problem on the Humax or Freesat websites.
As previously stated, sales ought to be suspended until the boxes actually work.
I would think that advertising standards may be interested in this practice.
I wouldn't think A.S.A. would consider it, given that it's been acknowledged and a fix has been promised. I think they should suspend sales out of self-respect. Pushing out a new update along with a press release all about the wonderful new features, only to find the update has wrecked the USP - it would be sensible IMO to suspend sales or at least recall the update.
Hi, well I've still got the problem with OnDemand and Showcase with my HDR-1000S, as reported back in post #16, but on reading more recent posts, I've tried using channel 901 and 903 to access bbc & itv players and these work OK.
Humax support told me today they are still working on a fix (but didn't mention to try the above channels) and that it would be 'shortly'.
I've had my box for about 10/11 months so not sure that counts as new.
Rocksta - 39 minutes ago »
........ I've had my box for about 10/11 months so not sure that counts as new.
Do you get when trying to select on-demand or Showcase from home menu results in a "currently not available" message?
It is strange the your unit is well used. Have you used showcase and on-demand before? Anything else unusual about your useage?
Have you also tried to reselect "connect Automatically" on the system settings for network? (The implication is that this may do more than just reconnect).
It would be interesting to see what happens if an affected box is moved to a different environment. Anyone suffering this glitch interested in trying this experiment? Take the box round to a friend's place and plug it into his broadband?
REPASSAC - 1 hour ago »
Do you get when trying to select on-demand or Showcase from home menu results in a "currently not available" message?
Have you used showcase and on-demand before? Anything else unusual about your useage?
Have you also tried to reselect "connect Automatically" on the system settings for network?
Yes, from the home menu for OnDemand or Showcase, I get "currently not available". We used OnDemand quite a bit but Showcase not much, and YouTube somewhere in between.
"connect Automatically" is the only option I see at the moment from the network menu, and yes I've tried that, also power off completely (un-plug), and factory resets. The network connect menu shows "BeBox".
JamesB - 2 hours ago »
It would be interesting to see what happens if an affected box is moved to a different environment. Anyone suffering this glitch interested in trying this experiment? Take the box round to a friend's place and plug it into his broadband?
My "guess" is the environment would make no change - I think a working unit would continue to work. It would be interesting if someone has a friend they could try with.
Yes, I too think a working unit would continue to work - just wondering if a non-working unit would continue to fail in a different environment.REPASSAC - 9 minutes ago »
JamesB - 2 hours ago »
It would be interesting to see what happens if an affected box is moved to a different environment. Anyone suffering this glitch interested in trying this experiment? Take the box round to a friend's place and plug it into his broadband?My "guess" is the environment would make no change - I think a working unit would continue to work. It would be interesting if someone has a friend they could try with.
JamesB - 1 hour ago »
REPASSAC - 9 minutes ago »
JamesB - 2 hours ago »
It would be interesting to see what happens if an affected box is moved to a different environment. Anyone suffering this glitch interested in trying this experiment? Take the box round to a friend's place and plug it into his broadband?My "guess" is the environment would make no change - I think a working unit would continue to work. It would be interesting if someone has a friend they could try with.
Yes, I too think a working unit would continue to work - just wondering if a non-working unit would continue to fail in a different environment.
I did this (non-working unit) as part of my testing and it made no difference. Tried it on my parents broadband (bt infinity, home plug connection to router), and on mine (zen internet, Ethernet cable to router, DMZ).
Nightowl - thanks for that information.
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