Everything seems to be working on my 1010S now without doing anything more than putting it into standby when not in use. I never saw it working before so have nothing to compare to, but from what I've read on here it sounds like it's all as it should be.
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
help - unable to use ondemand or showcase
(935 posts)-
| Mon 6 Oct 2014 23:04:20 #401 |
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REPASSAC - 15 hours ago »
Reffub - 7 hours ago »
Showcase & OnDemand both unavailable, I'm back to getting the connect message.
It was all working fine for a week or so.
(Old box)After JamesB's step forward, is there any change on your unit?
Still nothing yesterday, but after unplugging it this morning both showcase and OD reappeared. (Second time I've done that to get them working) Hopefully that's it now and no more unplugging will be needed.
| Tue 7 Oct 2014 7:59:21 #402 | -
Faust - 10 hours ago »
JamesB - 1 hour ago »
Faust - 9 minutes ago »
The player icons are now back along with showcase and I haven't had to do a thing. The programme idents are still in a plain text format though. Perhaps this is a new format for the idents and isn't a fault at all?They're known as idents, not indents. And they're unchanged.
The EPG idents reappeared on my box gradually during an hour or so after the OnDemand icons had resurfaced. Probably float down as the EPG is updatedSo when you say they are back, are we talking about in their corporate logo guise? I hadn't lost them in the first place it's simply that instead of the branded recognisable idents they are all in the same plain text format.
Original branded icons. Eg Channel 4 HD is fancy 4 with superscript hd.
| Tue 7 Oct 2014 8:09:05 #403 | -
"Original branded icons" (not that original but I know what you mean)
I'm not really that bothered but I think "Ident" or Station Identification Logo sounds much better.
| Tue 7 Oct 2014 8:50:34 #404 | -
Arrived home from the office this evening and everything is now back to normal.
Does any one know what the issue was. I read some mention of Humax servers. This peaked my attention as I wasn't actually aware the functionality of the box is dependant on Humax's servers.
| Tue 7 Oct 2014 19:40:06 #405 | -
Faust - 14 minutes ago »
Arrived home from the office this evening and everything is now back to normal.
Does any one know what the issue was. I read some mention of Humax servers. This peaked my attention as I wasn't actually aware the functionality of the box is dependant on Humax's servers.It's not, the servers belong to Freesat.
| Tue 7 Oct 2014 19:55:23 #406 | -
Check if On Demand & showcase is now working.
Place the box in standby and wait for 10 mins. (note: There should not be any impending recordings)
Take the power connector out (wait for 30secs)
Place the power connector in (wait until the red light on the box appears)
Take the box out of standby
Press the exit key when you see the freesat home screen.
Wait for 5 mins. Then check On Demand and showcase is now there.
I have been on holiday and was surprised to see that there is still a problem getting On Demand. Thanks for posting this fix because it works but its nonsense that we have to go through this every time we want to watch On Demand. I have had 1010s for 6 weeks now and had I known about this problem I would never have bought it.
| Wed 8 Oct 2014 16:07:18 #407 | -
You shouldn't have to 'go through this every time'
Just boot box as normal and wait a minute before trying on demand/showcase.
| Wed 8 Oct 2014 16:11:40 #408 | -
I have done that and it tells me it has connected to the internet but I can't On Demand.
| Wed 8 Oct 2014 16:35:52 #409 | -
Lorac - 25 minutes ago »
I have done that and it tells me it has connected to the internet but I can't On Demand.Have you tried going to the network settings menu and re-connecting to the network ? I had to do that once on the day the problem appeared to be fixed (it said I was connected). Since then it has worked flawlessly.
| Wed 8 Oct 2014 17:03:16 #410 |
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