My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

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    tdodd

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    Working for me too, but why does YouTube have to be lumped in with On Demand and suffer the same repeat outages? Why can't it be listed with the apps on the TV Portal like Picasa? Maybe there it would carry on working when On Demand fails.

    | Tue 14 Oct 2014 15:16:43 #491 |
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    JamesB

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    tdodd - 2 minutes ago  » 
    Working for me too, but why does YouTube have to be lumped in with On Demand and suffer the same repeat outages? Why can't it be listed with the apps on the TV Portal like Picasa? Maybe there it would carry on working when On Demand fails.

    Because YouTube access is part of the Freesat/freetime service. Not Humax.

    | Tue 14 Oct 2014 15:20:57 #492 |
  3. grahamlthompson

    grahamlthompson

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    JamesB - 11 minutes ago  » 

    grahamlthompson - 1 minute ago  » 

    JamesB - 3 minutes ago  » 
    Mine as well, but I'm disappointed to find the Youtube app doesn't let me watch London Zoo's whitespace trial cams.

    Expected to be commercially available next year.
    http://www.bbc.co.uk/news/technology-29551379

    I don't think that's the reason it's not available now - I can get it on iPad ok.

    Doesn't work on my android devices, selecting the content gives a youtube not avaialable error.

    | Tue 14 Oct 2014 15:21:14 #493 |
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    JamesB

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    grahamlthompson - 50 seconds ago  » 

    JamesB - 11 minutes ago  » 

    grahamlthompson - 1 minute ago  » 

    JamesB - 3 minutes ago  » 
    Mine as well, but I'm disappointed to find the Youtube app doesn't let me watch London Zoo's whitespace trial cams.

    Expected to be commercially available next year.
    http://www.bbc.co.uk/news/technology-29551379

    I don't think that's the reason it's not available now - I can get it on iPad ok.

    Doesn't work on my android devices, selecting the content gives a youtube not avaialable error.

    Odd. ?

    | Tue 14 Oct 2014 15:24:37 #494 |
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    h-man

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    I was having this ondemand issue but got resolved. Can I check if you are seeing showcase all ok and just missing ondemand? or both showcase and ondemand are missing.

    -try these. watch some tv ie bbc 1
    -Unplug the power from back and plug it back in.
    -go to settings> network connection>connect automatically. this should give you success and would get you an ip address
    -usually what I do is go to shwocase, when the new shwocase menu loads with all the images, scroll to the most bottom image on the far left and far right corners.
    -navigate back to Ondemand section and then I can see the players.

    Try that and let me know. Peace

    | Tue 14 Oct 2014 15:27:23 #495 |
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    JamesB

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    h-man - 3 minutes ago  » 
    I was having this ondemand issue but got resolved. Can I check if you are seeing showcase all ok and just missing ondemand? or both showcase and ondemand are missing.
    -try these. watch some tv ie bbc 1
    -Unplug the power from back and plug it back in.
    -go to settings> network connection>connect automatically. this should give you success and would get you an ip address
    -usually what I do is go to shwocase, when the new shwocase menu loads with all the images, scroll to the most bottom image on the far left and far right corners.
    -navigate back to Ondemand section and then I can see the players.
    Try that and let me know. Peace

    I imagine it's resolved for everyone for the time being. Freesat seem to be having strange difficulties keeping the service on its feet, but for now, it seem to be back. The Zoo cam issue is a different question, which I probably shouldn't have posted in this thread. Apologies.

    | Tue 14 Oct 2014 15:35:14 #496 |
  7. REPASSAC

    REPASSAC

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    All back to working fine here.

    I rather think freesat owe us all an explanation or two.

    EDIT: I see their advice has been updated today (14/10/14)

    | Tue 14 Oct 2014 16:02:22 #497 |
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    Lorac

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    On Demand working fine here, at last

    | Tue 14 Oct 2014 16:49:22 #498 |
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    JamesB

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    REPASSAC - 1 hour ago  » 

    EDIT: I see their advice has been updated today (14/10/14)

    Not very encouraging. They still seem to be thinking it's a user-end problem. I don't see how that can be. Or not solely a user-end problem.

    | Tue 14 Oct 2014 17:44:55 #499 |
  10. REPASSAC

    REPASSAC

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    JamesB - 8 minutes ago  » 

    REPASSAC - 1 hour ago  » 
    EDIT: I see their advice has been updated today (14/10/14)

    Not very encouraging. They still seem to be thinking it's a user-end problem. I don't see how that can be. Or not solely a user-end problem.

    I think, that they think, they have fixed the problem (for now at least).

    Strange list of questions - what make and model + you should be running firmware version UKFSAA 2.02.01.

    The broadband section is also strange. Why not ask if you can access channel 901 and play something. Proves connectivity plus ability to resolve a url and a adequate speed.

    | Tue 14 Oct 2014 18:00:36 #500 |

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