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My Humax Forum » Freesat HD » HB 1000S, 1100S

1. 

   spade
   

   member
   Joined: Apr '13
   Posts: 11

   offline

   Hi all

   After my previous hdmi problems with my 1000s,I bought an 1100s...
   Now after 15 months the sound has stopped working.
   I have
   Checked it is not on mute or volume down
   Changed the hdmi cable
   changed to a different input on the tv,
   Reset to factory default
   Audio description does not work.

   I am at a loss on what to do next.
   The tv sound works with other devices,dvd recorder,firestick etc

   Returning it to the retailer(john lewis) is not an option at the moment,because I live outside the uk and I will have to pay for it to be couriered

   | Sat 17 Feb 2018 23:03:30 #1 |
2. 

   REPASSAC
   

   special member
   Joined: Mar '11
   Posts: 4,100

   offline

   spade - 7 hours ago  » 
   Hi all
   After my previous hdmi problems with my 1000s,I bought an 1100s...
   Now after 15 months the sound has stopped working.
   I have
   Checked it is not on mute or volume down
   Changed the hdmi cable
   changed to a different input on the tv,
   Reset to factory default
   Audio description does not work.
   I am at a loss on what to do next.
   The tv sound works with other devices,dvd recorder,firestick etc
   Returning it to the retailer(john lewis) is not an option at the moment,because I live outside the uk and I will have to pay for it to be couriered

   Try changing the HDR-1100S sound output from multi-channel (the default, I think) to stereo to see if that makes any difference. This will insure that all channels have volume controlled by the Humax. HD channels are normally controlled by the TV.

   If that does not work I would try disabling HDMI-CEC on the TV. I doubt if it will make a difference but the spec does include some audio handling. Reboot the TV and HDR-1000S after making the change.

   | Sun 18 Feb 2018 6:53:57 #2 |

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