My Humax Forum » Freeview HD » Aura UHD

Humax Aura not booting up

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    dijo

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    Joined: Apr '19
    Posts: 7

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    My Humax Aura will not load correctly. I follow all instructions but there are no TV channels and the apps constantly ask me to accept terms and conditions even though I have done so. I have followed Humax’s advice and reset this box (I would say over a dozen times now) with absolutely no difference. All I have is a page of apps, it will not move off of this page regardless of what buttons I press and it will not open any apps.

    | Mon 18 Sep 2023 22:09:20 #1 |
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    genawin

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    Joined: Mar '24
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    Did you find a solution as I have a very similar problem - I am unable to get past the Accept Terms Freeview Play request (FVP-01-03) - I get stuck in a loop of "unable to connect properly" (FVP-07-034) I have tried a full reset and updating Apps etc. but no luck.

    | Sat 23 Mar 2024 19:11:12 #2 |
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    dijo

    junior member
    Joined: Apr '19
    Posts: 7

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    Sorry I am going to be of limited help. Luckily I had the Aura less than 6 months and had paid via PayPal.
    After numerous unsuccessful emails to Humax I claimed refund from PayPal - the problem was never resolved nor responded to on this forum
    Good luck

    | Sun 24 Mar 2024 0:49:56 #3 |

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