I have left Sky and bought a Humax Freesat, 1000s recorder HD plus boxes as I wanted to save some money. I paid £204 for this box so expected this to work how they promised upon installing it in.
The issued I am having is that none of the channels give the option except channel 1 (bbc1)) when you click on them in the guide to "watch in HD". Only channel 1 gives this option. Furthermore when I go onto say for example, channel ITV, this is then supposed to say "press OK to watch in HD", this also does NOT work.
Secondly, I have had issues with recording a series on channel 5. Basically it begins to record every programme called "The Mentalist" across all the channel 5 channels. This therefore causes clashes with other programmes set to record and also records ones I do not actually want it to record. I only want to record the one on channel 5 which is on at 9pm on Tuesdays. This doesn't happen. A temporary fix I found online was to do a manual record, however this isn't what I would expect to have to do from a £204 box and this is also not named so if I had several of these I would not know what programme was which!!
Thirdly, I did have an issue whereby I found a solution online which was the "live pause, rewind etc" did not work. I pressed rewind last night on a live programme and this just brought up a blank black screen. I could not do anything other than go to the guide and re select the channel, whereby I had then missed half of what I wanted to watch. The same happened when I pressed pause etc on a live programme. I reformatted the box and this seems to now be working, however again, for £204 I paid I would not expect that this is something I should have to research online and fix myself!!
I am seriously considering taking the box back and replacing with a "Bush" alternative, which is a lot cheaper too. I am very disappointed so far and would not recommend Humax to anyone based on my current experience as a new customer.
Furthermore the lack of manual to explain what things actually do/what certain things on the menu mean etc makes it very difficult to know what I am actually selecting/changing. I have no idea what it means to "watch none freesat channels" and switch to this. I did this anyway and it put some weird channel on and no menu or list of what any of these channels were so how you navigate I have no idea! I switched back within minutes and feel I do not want to risk going on that again. I also feel most of my problems above have happened (except for the recording Channel 5 series) since switching to this "none freesat" channels. Are these linked?
Has anyone else had similar issues or van anyone advise on any of these?? There are so many good things about it which I love so if I could get the above fixed I would be willing to stay....
