My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

ITV HUB have to login every time I use it.

(2 posts)
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    daveo66

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    Joined: May '19
    Posts: 1

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    This started a couple of weeks ago. Now every time I go into the ITV HUB I have to either pair the device on their website or login again. I do not have any issues with iplayer or other on demand services, just ITV.

    I have so far deleted my ITV Hub account and started a new one, and tried unplugging the box etc. Nothing so far has worked.

    Any ideas people?

    | Thu 23 May 2019 21:45:40 #1 |
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    entdgc

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    Joined: Jun '15
    Posts: 21

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    Hi,
    I have a similar problem with my Panasonic TV. I emailed their helpline and this was the reply I got.


    The ITV Hub app is designed to keep viewers signed in.

    Could you try resetting the app to see if that resolves the issue for you:
    Open the ITV Hub app
    On the homescreen press the following on the TV remote: 0 0 0 0 7 7 7
    Close the app
    Reopen and try again

    When I went to try this the Hub signed me in automatically as it should so I couldn't try it. Maybe it will help you?
    Dave

    | Thu 30 May 2019 18:38:29 #2 |

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