ITV HUB have to login every time I use it.

(2 posts)

daveo66

new member
Joined: May '19
Posts: 1
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This started a couple of weeks ago. Now every time I go into the ITV HUB I have to either pair the device on their website or login again. I do not have any issues with iplayer or other on demand services, just ITV.

I have so far deleted my ITV Hub account and started a new one, and tried unplugging the box etc. Nothing so far has worked.

Any ideas people?

| Thu 23 May 2019 22:45:40 #1 |
entdgc

member
Joined: Jun '15
Posts: 21
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Hi,
I have a similar problem with my Panasonic TV. I emailed their helpline and this was the reply I got.

The ITV Hub app is designed to keep viewers signed in.

Could you try resetting the app to see if that resolves the issue for you:
Open the ITV Hub app
On the homescreen press the following on the TV remote: 0 0 0 0 7 7 7
Close the app
Reopen and try again

When I went to try this the Hub signed me in automatically as it should so I couldn't try it. Maybe it will help you?
Dave

| Thu 30 May 2019 19:38:29 #2 |

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