hi
Not quite sure what's happened to our HDR1000s but when watching something on iPlayer last week, it suddenly froze completely. Left it for a while and it seemed to reset itself. However, we were then stuck with 3 problems:
1) all of our recordings have gone
2) we cannot record anything (starting a record does nothing)
3) no on demand or showcase (as per the well known Freesat issue).
Any idea what we should do now? Have tried the various fixes for issue (3) as well as factory resets. Issues 1 & 2 indicate something else though.
Thanks
Richard
Ps conspiracy theory - had a call that day asking me to come back to Sky!