Today (9/3/24) the EPG on my Humax 5000T lost channel 5- Great TV checking back it stopped at 6a.m. although it was sill possible to view the channel's current program but no information available. My LG TV Freeview TV Guide had the EPG details correctly. I tried my usual solution of making sure the missing channel was the current one on the PVT & waiting for the Guide to populate. However this didn't work.
Having done various google searches I landed up at this forum which had a relevant thread https://myhumax.org/forum/topic/humax-epgs-not-displaying-properly
I tried the various suggestions including Smart Tune, Auto tune & finally when I remembered that auto tune picks the wrong mast for me and did a manual tune.
However still no joy, I then followed the suggestion to delete some unwanted channels from my system but nothing. As I wanted to try & reschedule, even if manually) some of the future recordings I had lost by re-tuning I looked at the TV Guide on Freeview.co.uk and got a big surprise & a probable solution.
The TV guide for Channel 50 was blank from 6a.m.!!!! As was mentioned in the afore mentioned thread that there could be differences between where devices get their EPG from it seems that Humax uses the same as Freeview.co.uk so I thought I'd post this here for information & a possible source to check EPGs for other readers when having EPG problems.
As its the weekend I can't effectively contact anyone at Freeview/GreatTV/Humax so I'll keep a check on the situation until Monday & see if it changes before raising the issue with them. In the meantime I'll try to make sure I watch live anything I particularly want. I'll also post a link to this in that thread.